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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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153 results found

  1. ello, you all just did a update . Now when we try to pull the reports from the previous day it is all over. the 3% is added to the total. you have to search for the 3% total. Then you cant even print the report land scape or portrait it does come into the printable page. So i have to screen print the 3% and total. Do not like the update. Would like to go back to old Version.

    Thank you
    Huntley Ford/old orchard Nissan

    2 votes

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  2. Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.

    2 votes

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  3. For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )

    2 votes

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  4. It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.

    This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.

    2 votes

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  5. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    2 votes

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  6. It would be nice if there was a way of passing parameters in the payment link and having the customer see that information in the page that they are presented with. An example might be passing merchant-id, invoice and payment amount.
    for example; https://clover.ca/{merchant-id}/?i={invoice}&a={amount}
    and, of course any variables could be encrypted for security purposes - either individually or collectively

    2 votes

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  7. It would be nice to see (1) if a receipt was emailed or texted in the transaction details and (2) partial details of the phone or email. I DON'T think email addresses and phone numbers should be fully visible for privacy reasons.

    Example: Receipt emailed to ji****@gmail.com at 11:10:54 26/05/2026.

    Reasons: To ensure that a receipt was sent, and stop duplicate sending of receipts. To help answer customer questions if they ask how and when it was sent. Transparency for management supervision of tasks completed.

    2 votes

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  8. Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.

    2 votes

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  9. Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.

    2 votes

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  10. Merchants need the ability to add descriptions to individual line items on orders and invoices. Item names alone are often not enough, especially for service-based businesses that must document work for insurance claims, reimbursements, or audits.
    Item-level descriptions would allow merchants to clearly explain services performed directly on the invoice, improving clarity and professionalism.
    Adding this capability would support more complex service use cases and help Clover remain competitive.

    2 votes

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  11. Currently, Clover receipts display only the payments made and do not show the remaining balance. As a
    result, merchants have to manually write the remaining balance on each receipt

    2 votes

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  12. Merchants cannot respond to retrieval requests thru Clover even though the merchant gets a Clover email that they have a certain amount of time to respond to what the email makes it seem is a Chargeback. Either stop merchants from getting these emails to respond when they can't OR add the functionality to respond to Retrieval Requests in Clover like Chargebacks.

    2 votes

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  13. Ability to remove digital payments (Google/Samsung/Paze) from HCO. These payment types do not allow for the customer to enter mandatory fields that have been set by Merchant. It buy passes the field requirements.

    2 votes

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  14. We need to be able to send an invoice to another email other than original email WITHOUT creating a new invoice number. For accounting purposes, this new invoice number can create a nightmare.

    2 votes

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  15. Exiting Open Orders: When the merchant backs out of an order or tries to cancel, the order it remains open. Can we create a popup with example wording, "No payment was processed. If you exit, the order will remain open and can be completed or deleted later." ? This way the merchant knows they are not losing any money or had any failed payments.

    2 votes

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  16. When press no for card present why does it ask for the Zip code first and not the card # but when you press yes for card present it ask for enter card. Need to have the same function as the other Clover by entering the card # first.

    2 votes

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  17. I'm a small business owner running a busy convenience store using Clover POS. I'd like to offer Cash App and Chime reload services (barcode-based cash deposits} to my customers - a services that's increasingly in demand in our community.

    This functionality would not only generate revenue for merchants like me, but also increase Clover's value in underserved communities where customers rely heavily on mobile banking apps without traditional bank accounts.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Can you add an option to set a minimum amount that can be charged for a payment with credit or debit card. This is good to stop payments of under $1 if someone mistakenly forgets to add the .00.

    2 votes

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    Under Review  ·  Clover Payments responded

    Thanks for reaching out. Minimum charge on payments is supported in Ecommerce and Card not present payments. We have taken this for further review in Card present payments.

  20. Can we add the ability to have production item count to the KDS

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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