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  1. 2 votes

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    Cory S commented  · 

    To expand on the other posts related to a lack of AVS functionality. When AVS is used Clover should report the AVS response on receipts and somewhere on the dashboard. On many fraud related chargebacks the only compelling evidence an issuing bank will accept is proof of a positive AVS response. Merchants using Clover don't have anything that shows a positive AVS response...therefore don't have a way to reverse these types of chargebacks. Every other gateway, stand-alone payment device, software reports the AVS response on receipts. This lack of AVS reporting also limits the ability for the merchant to decide when to fulfill or cancel orders based on the response. Thanks,

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  2. 20 votes

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    Cory S supported this idea  · 
  3. 23 votes

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    Cory S supported this idea  · 
  4. 7 votes

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    Cory S shared this idea  · 
  5. 41 votes

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    Cory S supported this idea  · 
  6. 34 votes

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    Cory S supported this idea  · 
  7. 36 votes

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    Cory S commented  · 

    Unfortunately we are selling less clover equipment than ever b/c ofgeneral durability issues… including card readers failing for various reasons. We need repair options, greater durability, and the ability to replace part of a package ( clover duo) if only one part is broken.

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  8. 5 votes

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  9. 10 votes

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    Cory S supported this idea  · 
  10. 41 votes

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    Cory S supported this idea  · 
  11. 108 votes

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    Cory S shared this idea  ·