132 results found
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Modifier Groups - Specify Default Choices
In quick service & busy restaurants, speed is everything to keep your customers happy.
If we could specify default choices for modifier groups, it would save a ton of time. Consider the following example, in the following format:
{Item Name}
- {Modifier Group}
-> {Choice}
- {Modifier Group}
-> {Choice}
...Shrimp Breakfast
- Meat Prep
-> Fried*
-> Grilled
- Egg Prep
-> Scrambled Light
-> Scrambled*
-> Scrambled Hard
-> Fried egg
-> Boiled eggs
-> Over easy
-> Over medium
-> Over hard
-> Sunny side up
-> No Eggs
- Side
-> Grits*
-> Shredded Hashbrowns…1 vote -
Allow for individual guest check out at separate times
The restaurant I work at uses clover. When I split the bill by guests or start closing a table out the clover system doesn’t allow me to go back to the main screen or review the tables check. So if one person wants to close out before the rest of their table, the handheld device will get stuck on the one table until the full bill is paid.
Is there a feature that allows for partial payment while still treating the table as “active”? For example, if one person needs to close out to leave before the rest of their…
7 votes -
Arabic & Farsi languages added to Station Duo
Please add options for Arabic and Farsi languages on the Station Duo
2 votes -
Ability to remove the product picture
Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.
List searching would be so much faster to find when there is a line of customers waiting.
1 vote -
Register updates
There should be a register update price on per item prices to be shown on receipts so customers do not have to figure out how much items cost individually. Also there should be some way to decipher old/ new items on open/ unpaid orders in the system so that your employees they know how many items to load.
1 vote -
Debit and Credit receipt Issues
When doing a transaction and attaching a customer to an order and they pay by credit card it shows the items and customer onto the receipt. However, when you do the same process and the customer pays by debit card, the items and attached customer do not show up on the receipt. Is there a way where debit transactions can have the same information as the credit card receipts?
1 vote -
Option to allow items that are set up as per unit pricing to also allow modifiers for per unit option as well
Example if a merchant has an inventory item that is set up as per unit we should also have an option to make the modifiers as per unit as well instead of automatically assuming that the modifiers are a fixed price.
I have a merchant with a business that do catering services and sometimes a customer would order a plate or a salad 500x for a big event, the clover can only do items with fixed prices up to 99x so because of that the merchant changed the item price to per unit to make it easier since the clover…
2 votes -
Set Special Hours and Holiday Hours
For online ordering we merchants should be able to schedule holiday hours in advance.
Eg. If I want to schedule us as closed for Christmas Day I shouldn't have to go in and manually turn ordering off and back on on that day. I should be able to schedule that in advance.
This seems like a really obvious feature to me that's missing (We can set special hours in Facebook, Google, Skip the Dishes, but not here in Clover for some reason?)Please add. Thanks
7 votes -
Black Silicone Case
There needs to be a black silicone sleeve for the Clover Flex. The translucent one got irreversibly dirty within 2 days so we had to remove it because it was yellow. Now the back of the device needs to be constantly wiped down because customers keep grabbing it and it turns yellow. There should be a black cover so that the dirt is not visible.
4 votes -
Exchange items of less, equal, or greater value!
Exchanges should be able to be made between items of different value.
If I sell a pair of sunglasses worth $100, and the customer comes back the next day to exchange for a $200 pair of sunglasses.
The exchange should be seamless instead of a return, then another transaction. I’m sure this is simple coding, and if you would like to start targeting retailers, this is a GREAT first step!
5 votes -
Delivery Fee automatically add when you press delivery button
The problem I have with Clover is that I can't add a delivery fee automatically, you have to do it yourself which isn't efficient in a setting where you are busy and having many phone lines waiting for you. I tried using the tax setting but, every time I add an item the delivery just went up. It would be better if you can add the delivery fee automatically for delivery orders. I don't want to leave clover..
2 votes -
Clover Invoice Payment Email alert
Ability to designate email recipient for Clover Invoice Payment confirmation
6 votes -
Capture MID & Choosing a Call Back Number
When selecting an issue within "Help & Support," it would be helpful for the MID to be automatically captured and included with the information sent to Clover Support. Also, it would be most BENEFICIAL if members can select/enter/edit a call back phone number to receive a call back at a specific phone number. Most of the time, it's employees/associates calling about a Clover issue and they don't have access to the account owner's phone number.
1 vote -
Bulk Editing
Need to add SHOW ON POS to the bulk editing option.
Also need to be able to hid categories too with the bulk editing option.
I had to go into each item and check off the ON POS toggle.
And all the categories still show on my handhelds but there's no items showing.
Please fix to save time.4 votes -
cash back
In the dashboard, Reporting, Sales Overview, Full Report, I can see "Gross Sales" minus Discounts and Refunds for the Net Sales amount. Can you add "Cash back" amount right below Refunds? So the Net Sales would be Gross sales minus Discounts, Refunds and Cash back. Thank you,
1 vote -
auto suggestion
Clover does not provide auto suggestion when typing a work
On clover system. It did this in the past , but it was removed.1 vote -
Need Longer Pre-Authorization
We are in Insurance car rental business and our cars goes out for months long rentals and during the rental if they get any ticket or toll charges we can't charge the card after 35 days, we need at least 90 days pre-authorization validity so by the time cars is back and we can charge the pre-Auth and force payment.
Regards,
Mirza1 vote -
"Order Now" button on Instagram Profile support for Clover
There are a lot of services that are able to do this with Instagram, but not Clover. It would be nice to have an order now button that led to the online ordering menu.
4 votes -
Need to show Promos Audience status on payment receipt
Merchant would like to have the option to show on the payment receipt if customers are a current audience or not. If not they are to present with a code to opt in by scanning the code.
1 vote -
display a customer service email
It would be nice if Clover had an adequate support team. When I need support, I don't want to spend 20 minutes on hold waiting for a CSR who can't answer my question.
8 votes
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