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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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176 results found

  1. Please DO NOT implement the new online ordering fee for orders over $30.00.
    Doing this will make us look as bad as Toast Tab pos. Instead of adding a BS fee, we should create a solution to move merchants away from 3rd party delivery to help merchants increase revenue and reduce expenses. Doing this will force merchants to continue to use 3rd party for delivery not to mention make us look as bad as Toast. If we can get merchant to increase online orders, it's a win for all of us.

    1 vote

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  2. Why are employees able to create orders without being punched in to the timeclock and why are employees able to pull their checkout report or punch out before all open orders are settled?

    3 votes

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  3. Instead of wasting entire piece of paper just to print one receipt with a code that doesn’t work believe me I’ve tried three different times and each time it hasn’t worked. Why don’t you come up with a Way do not automatically print and waste so much paper! How can I support business using clover? That is so wasteful?

    1 vote

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  4. The merchant should have the ability to start the day with a recorded amount of cash, e.x.:

    Opening the day with $300.00 in cash. (5x$20, 10x$10, 10x$5, 40x$1, 20x$0.25, etc.). Then closing the day, logging that there was a total of $X.XX in the register when the day closed.

    18 votes

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    1 comment  ·  Admin →
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  5. We would like to have the option to place previously purchased orders for the same customers.

    1 vote

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  6. Clover Dashboard Welcome Screen: Currently, the owner's name shows up next to Welcome on the main page of Clover Dashboard. Please add a feature to change this in a way that the merchant's can see their DBA name next to Welcome.

    3 votes

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  7. 2 votes

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  8. Client asked me if Clover or any of our apps has/have Drive Thru AI capabilities now or in the pipeline. He said he heard about/read about automated Drive Thru ordering (non human) to take orders. I googled it and see McDonalds was testing it and may be using, Panera and some other companies, also. Please drop me quick note to let me know if this is something that is slated in the near future to add to our Clover offerings. Thank you!

    2 votes

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  9. Hello Clover Team!

    Is it possible for Clover to come out with dark mode/dark theme? Many other POS out there have such feature and Clover does not currently offer this. Currently due to my eye condition it is difficult for me to see anything on a white background. I am sensitive to light. The display brightness helps a bit, but lowering the brightness pretty low also makes it difficult to read with the display is too dim. Thus why I am requesting Clover releases Dark Mode feature. Using Dark Mode makes a world of difference for me. Just a lot…

    20 votes

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  10. Merchant is requesting to have the system round and store taxes to the 3rd decimal rather than the 2nd. Merchant is requesting this because in the current system, the tax report totals are always off by a few cents due to the way the system rounds the taxes. Requested to have the taxes round to the 3rd decimal in order to alleviate the tax rounding issues and discrepancies on the report.

    2 votes

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  11. Merchant wants the ability to add a price to custom modifiers created directly in the Register app

    8 votes

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  12. My shop is a gaming shop with flair. My font for my shop name is Elegant and the one you guys have as the font on the receipt is block font.. Can you give us the option of uploading a font for the receipt printer? Also maybe have a spot that lets us put our logo on there?

    1 vote

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  13. For online ordering we merchants should be able to schedule holiday hours in advance.
    Eg. If I want to schedule us as closed for Christmas Day I shouldn't have to go in and manually turn ordering off and back on on that day. I should be able to schedule that in advance.

    This seems like a really obvious feature to me that's missing (We can set special hours in Facebook, Google, Skip the Dishes, but not here in Clover for some reason?)

    Please add. Thanks

    10 votes

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  14. We are using station solo and mini as customer-facing device using the USB pay display app. It works as DUO but why we are paying $xxx additional device cost for the mini? Review this and implement to remove the extra fee

    1 vote

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  15. Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.

    List searching would be so much faster to find when there is a line of customers waiting.

    2 votes

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  16. Need to be able to regulate number of orders the online ordering system can take in any given hour or during peak times ( Friday night 5-7)

    This is extremely easy programming setting thay can be put in for a min & max number code placed on the online ordering system itself

    All other pos company’s have this option ( touch bistro , lightspeed & square)

    I am
    Still within my 3 months of having system and if this feature is not put into place before the 3 month time then I will be switching to square .

    1 vote

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  17. BACK BUTTON. New Clover user here, about 2 months in. Staff comes to me multiple times a day stuck in the payment screen. We have to comp that ticket and make a new one and hopefully they remember to put "do not make" so the kitchen doesn't make the food again. Our customers check out at the front register after eating. We split them up by guests. If one pays, we can't go back if the second guest wants to add a cookie or use a discount code. This holds up the line and makes reporting a bit messy.

    3 votes

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  18. I want to be able to charge a transaction fee to all CC. Just to help cover my costs when folks order like $1 item and charge it. Percentages dont work. I can account for that in my business model.

    1 vote

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  19. In quick service & busy restaurants, speed is everything to keep your customers happy.

    If we could specify default choices for modifier groups, it would save a ton of time. Consider the following example, in the following format:

    {Item Name}
    - {Modifier Group}
    -> {Choice}
    - {Modifier Group}
    -> {Choice}
    ...

    Shrimp Breakfast
    - Meat Prep
    -> Fried*
    -> Grilled
    - Egg Prep
    -> Scrambled Light
    -> Scrambled*
    -> Scrambled Hard
    -> Fried egg
    -> Boiled eggs
    -> Over easy
    -> Over medium
    -> Over hard
    -> Sunny side up
    -> No Eggs
    - Side
    -> Grits*
    -> Shredded Hashbrowns…

    1 vote

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  20. Ability to designate email recipient for Clover Invoice Payment confirmation

    8 votes

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    Back Log  ·  3 comments  ·  Admin →
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