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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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132 results found

  1. Currently, one of our retailer clients is using the orders app (“split amount”, then “pay more later”) as their layaway feature. Amongst a few flaws with this process, one major flaw is that it is not a true layaway feature, and the layaway should last more than 90 days!

    3 votes

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  2. Merchant would like to be able to add a customizable delivery fee such as $2, $3, $5 to different customer profiles and be able to automatically add that delivery fee amount to those customers orders.

    3 votes

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  3. Having a HIPAA compliant register would be beneficial for clients wanting to access the full potential of the Clover systems. A register that meets these standards makes the customer and employee experience much better. As it is now, our staff has to input the same information into 3 points of sale to complete one transaction. I would like to simplify this process by having access to the register component. Please get the software HIPAA compliant for the register so we can move forward.

    3 votes

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  4. Security Enhancements for employees with clover.com access
    1) Have login notifications. i.e.: Every time a user logs onto the virtual terminal (clover.com), an email notification will be sent to the email address on file to alert them of a logon.
    2) Allow IP lockdowns. i.e.: Certain user can only login from certain IP addresses - e.g.: from work only. This ensures that no one is logging on from home, etc.
    3) Login Logs. i.e.: So the employer can see who and when users logged in. e.g.: "Hi Johnny what was the reason you logged into clover at 2:34am on Sunday?"

    4 votes

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  5. Clover needs a separate forum section for application bug submissions that don't require users to vote for the bug to be fixed.

    4 votes

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  6. Please go back to the former Clover Help page. I couldn't find ANY articles on tethering, and I searched Tethered, Tethering, Tether, tether to a Mini and tethered to a merchant-facing

    2 votes

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  7. Feature request: Revenue Center Reporting Functionality. Similar concept to revenue class for items, revenue center would have the ability to group certain devices together to form a "revenue center" another option would be to be able to run sales reporting data by "sections" in the Clover dining app. For example, if you have a main restaurant section and a bar section in the basement, would be very useful to have the ability to separate sales and reporting data between the two.

    2 votes

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  8. We have an item that comes with 4 sides - I built the modifier. We only offer 3 side options the system won't allow me to select min 4. I did build a work around for it by just adding in two modifiers for each item but its a glitch that should be fixed.

    2 votes

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  9. after upload store logo, the default store name still up there, have to remove it

    2 votes

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  10. Due to increased chargebacks, we have been advised to work with Clover technology to integrate with companies like Cardinal Commerce. Unfortunately, Clover does not have any security features to assist the businesses to prevent fraudulent transactions.

    5 votes

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  11. Merchant would like the requirement to allow pop ups on their browser to be removed to be able to use the virtual terminal.

    1 vote

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  12. allow manual debit visa/debit master cards. not everyone has access to a credit care, nor are able to travel to use said card in person

    1 vote

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  13. I would like clover to explore making a pos for grocery stores! I have a small grocery store chain that could use the simplicity of clover but with some more robust item maintenance. We use clover at our nursery and we like it a lot! It’s a simple but powerful tool to use. Just hope one day Clover can bless us with more tools to use!

    2 votes

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    1 comment  ·  Admin →
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  14. 1 vote

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  15. When ordering through the Clover App customers are prompted to verify th location they are ordering to before checking out.

    1 vote

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  16. Merchant would like to be able to add a custom delivery note to a customer profile and to have that note automatically print on delivery orders. For example "Leave outside door"

    1 vote

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  17. Would like to be able to utilize inventory functions on the Healthcare service plan. Particularly for a pharmacy business which needs to be able to sell and track inventory items.

    1 vote

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  18. Merchant is requesting a feature to allow Notifications to pop-up on the Clover devices that acknowledge any upcoming Clover software updates to be aware of changes being implemented in the system.

    Merchants are receiving updates that are transaction impacting and have to learn on the 'fly' or call in for support regarding new changes.

    19 votes

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    Started  ·  7 comments  ·  Admin →
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  19. How about instead of hanging up on people calling for quotes and then making them wait for the representatives to finish their new calls, you just have the representative that answered the phone help. The price of your units becomes completely irrelevant when the customer service that is received for asking for a simple quote becomes infuriating. Your system could be free and I wouldn't use it after that experience.

    3 votes

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  20. Can we add functionality where we can cashout multiple time per day but batch out once? Also to have the cashout app reset cash mid-day, and record tips during shifts?

    20 votes

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