293 results found
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Clover go app
Merchant would like to use symbols when using clover go quick sale in iOS ; Go team confirmed this is working as intended and cannot use symbols. Only Letters and Numbers.
1 vote -
Create Alerts When There's an Issue with The Network Queue
Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.
1 vote -
Put back the option on the flex where we can see the timr of how long the order has been open
Can you guys add back the option where we can see the time on the flex so we can know how long the order has been open and how long the guest has been seated its the best option that was on it please put it back on it trust me it helps alot thank you
1 vote -
Clover go printer
It would be great if the Clover Go platform could connect to the printers on the network.
1 vote -
Put scheduled pickup info on the iphone app
On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.
1 vote -
Clover GO v 4.2
Clover GO v. 4.2 doesn't move/change orientation with that of the merchant's device. Would be nice to have an option to lock/choose Portrait/Landscape orientation or an "Auto" orientation which would then change with the position/orientation of the merchant's device.
1 vote -
Cash Drawer Open for Debit Sale
It would be extremely helpful if the cash drawer would open for a debit sale. It will open on a credit card sale, but not debit and that is very frustrating.
You can not add "DEBIT" as a new tender and have the cash drawer open either because that tender will not bring up the screen to pay via a debit card.
Please please add this simple and easy option or make it universal that any "CHARGE" option payment opens the cash drawer instead of only having a credit card option able to open the cash drawer.
Thank you
1 vote -
default note
make the default note bigger to include so we can include our warranty on every receipt to customers
1 vote -
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
1 vote -
Customise keyboard settings to enable number row
It would be great to be able to customise the keyboard settings to enable the user to include a separate number row at the top of the keyboard rather than having to hard press the top row of the keyboard to access numbers. This would be similar to other android devices.
1 vote -
Provide Total Sales Reporting for Open Orders
Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.
1 vote -
Allow for the Clover Register to stay logged in for the day
It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.
1 vote -
Make the out of paper/failed to print notification more noticeable
The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.
1 vote -
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
1 vote -
TIP
When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.
Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.
Thank you!
1 vote -
Upcoming releases added to the help site
Merchant and sales agents before were able to see the upcoming releases in the dashboard. They would like to have this option back as this will help them identify new training opportunity and new feature they have been expected to be added.
1 vote -
Give access to customers on Go 2 app so they can be selected for a new invoice.
This makes no sense why uploaded customers can't be selected for a new invoice. This was why I got clover.
1 vote -
Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.
Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.
1 vote -
Cash transaction authorization
I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee
1 vote -
language input
how to charge the delivery fees?
1 vote
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