289 results found
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When will the 2nd cash drawer be able to be used?
This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.
90 votes -
Be able to print a cancelled, deleted, or voided item/order to the kitchen printer.
Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order
84 votes -
Wi-Fi Kitchen Printer
Offer a Clover Kitchen Printer option that connects via Wi-Fi
79 votes -
Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
44 votes -
clover go - allow inventory modifiers
Have the ability to allow Clover Go to have access to the full inventory including modifiers that are added to the inventory.
41 votes -
Kitchen Display Screen
Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.
38 votesClover KDS is scheduled to launch this summer.
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37 votes
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We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this.
We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.
36 votes -
Allow orders to be printed to a different station printer
Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.
36 votes -
Fire custom items to the kitchen using labels
Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.
33 votes -
Add the ability to send a customizable invoice to customers from the Clover Go App
Be able to send an invoice via email directly from Go app, similar to how Square does it.
This would need to include the ability to pay the invoice online.
Would love to be able to compete with Square on this. Lost several deals because of not having this feature.33 votes -
Closeout to have Cash section
Merchant would like a line amount for "cash" made on the Closeout App
27 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
The closeout report is intended to show the volume of sales activity taken via bank cards, and how much the merchant can expect to be funded. In other words, transactions that are authorized and submitted for settlement. Cash transactions are already "settled" by definition, so it would be confusing to include them in a closeout report. The merchant should use the sales activity report to see their cash transactions.
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25 votes
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Kitchen Printer Font Bold Option
Kitchen Printer only has Large and small as the font size option. Customers are requesting medium size as an option also they’re requesting the modifier color be change from red as it may not be legible on some printers.
24 votes -
Clover Flex needs to be able to regularly survive a drop from 42". In meantime, offer a safety lanyard to interface w/ K Slot on device
Clover Flex needs a drop rating to be able to regularly survive a drop from 42". In meantime, offer a retractable security lanyard to interface w/ K Slot on device
23 votes -
Variables Items Available in Clover Go
Clover Go should have access to ring up variable-priced items from the inventory. Currently it will show in the dashboard but it will not reflect in the Clover Go when you are ringing up an item by inventory.
21 votes -
Clover Go: Carbon Copy Receipt (Different on each device)
Merchant needs the clover go to send employees carbon copy receipts of there transactions only.
21 votes -
Clover Kitchen / Order Ticket Printer Sound - Alarm - Buzzer
We need the ability to alarm kitchen staff when a new order ticket is printed. The kitchen staff cannot constantly stare at the order ticket printer. So many POS/Printers offer the ability or at least a plug-n-play peripheral to make sound, however Clover chose not to build the feature to send signal to printer to make sound. This feature should have been there from the start considering how helpful it is to ensure orders are started timely. Please Please Please make this happen for the thermal order ticket printer.
20 votes -
Audible beep for EMV after completed transaction (Adjustable)
Wants to remove/reduce the sound when device confirms completed sale.
Will help customer remember to take their card.
20 votes -
Can the Clover Flex print to the Clover Station printer if needed
Can you make the Clover Flex print to the Clover station Printer (in case they run out of paper for the Flex)
19 votes
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