239 results found
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Flex paired with a Station/Station Duo-QSR
Being able to choose the station printer as an order printer when taking orders from a Flex via the QSR platform.
1 vote -
Orders only to be savable with pre authorized card on file.
I have many employees who save tabs without payment and this causes many issues. I would like there to be an option for us to only be able to save orders if there's a card on file for payment.
1 vote -
Feed Button on Printer
Add feed button to printer, its a standard feature of almost all receipt printers.
1 vote -
Shorter Receipts
Customer payment receipts on the Flex 3 are way too long. Would like to see the option to have them shorter so we are not using so much paper
1 vote -
Clover Go device transaction info
Before the Clover Go update we could see transactions by device (if using Clover go with iphone, ipad) and they were under devices - now it says "no payments" under those devices even though we have used the Clover Go. Can we get that feature back?
1 vote -
I need to print on a lexmark printer,
I process transactions on a desktop computer and after processing have to go to transactions, search for transactions and print receipt. Would like reciept to be printed automatically on my Lexmark MX511de printer the way FirstData allowed.
1 vote -
Facial recognition login with Admin role
Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?
0 votes -
Change DUO programing so it autopopulates credit card info when swiping
We run a brewpub with counter sales. When customers come up we ask if they are closing out their order or leaving their tab open. When starting an open tab we like to swipe their credit card and hand that back to the customer. The customer’s information is captured under the order so we have the customer's name. We currently have one Duo, one Flex, and one Solo POS device. I have called and spoken to technical but haven’t got any response to what I think should be a very simple programming modification or is there already an option and…
1 vote -
duplicate
Duplicate payment screen needs to be removed!!
We've had Clover machines for several years and during an update in the last couple of months, this DUPLICATE PAYMENT: AUTHENTIFICATION REQUIRED screen appeared. Customers and staff both get confused, it slows processing times and sometimes we lose money as someone hits the wrong part of the screen to wake up the terminal which hits the button to decline the transaction (hard to tell where it is when the screen is blank!) by which time, the customer is gone.
I called Clover to have this removed and they advised that it was not…
2 votes -
Import export product Images and Description as we have to open new location
Merchant setup Inventory with Pictures and Description and now Merchant open another location he want to move same inventory with product description and pictures to other open location but right we are Only able to export and import inventory category, and other details but not product pictures and Description .It is very time consuming to add pictures of product and description for another location very pain full clover need to fix this issue and allow merchant to import and export product pictures and Description .
1 vote -
inventory build (labor rates/ services)
this would apply to all service companies, like plumbers, electricians and many more. It would be nice to have a service section that is not taxed and you could do a labor rate (hourly) or other time frame and when a user adds it to the invoice you could do it in increments i.e. 1.25 hrs , 2.1 hrs. This is something that I can do on quickbooks. I do like how your app works and I hope to see this in the near future. it would make my invoicing cleaner and less confusing for my customers. Thanks in advance…
1 vote -
Ask for expiration date before CVV code when entering manually
Ask for expiration date before CVV code when entering manually. Avoid going back and forth with credit card. When you put in information manually, you normally have the card number and expiration date on the front side, once that is entered you turn the card and put in the CVV code. I very often take the info over the phone and the customer is frustrated because he gives the expiry date first but we ask for the CVV, then we ask him for the date which he already gave and must give again.
2 votes -
communicate via lan
When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.
Or I have a restaurant where the server drops off the ticket at the table and…
1 vote -
remove test mode
employees have found out using test mode to accept cash payments a way of stealing the cash please remove from device.
1 vote -
Flex device need rewards prompt before or after the payment. Flex on kiosk needs this function soon as possible
Flex device need rewards prompt before or after the payment. Flex on kiosk needs this function soon as possible
2 votes -
Partial Refunds For A Specific Transaction
There needs to be an option to do a partial refund for a specific transaction. It isn't always possible get the card number again to issue a partial refund.
4 votes -
device sound
merchant is asking for the feature to be removed or placed at the end of a transaction where it makes a sound to say the payment was successful. States that it is causing confusion for his workers and customers, when t makes the sound, they think the payment is successful and the business is losing money as sometimes it does not go through.
2 votes -
Show most recent scanned item on screen
We run a grocery store and scan more than 10 items for most orders. The scanned items are shown from top to bottom. When we surpass 10, it stays on the first 10 items and we are unsure if we scanned the most recent item or not. This leads to mistakes as we have to drag it up and sometimes click on it or delete/add more of same item by accident. It is very inconvenient and unintuitive. We need you guys to update this so it automatically pulls the most recent item scanned up, or have new scanned items come…
3 votes -
Display how much money change customer will get back
Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.
1 vote -
Online Order Notifications
Online Ordering currently only notifies via email for Scheduled Orders, and Merchant would like to set it so ALL Online orders will send an email notification as just printing to the Clover Mini is not enough as their is no sound associated with the incoming Online order, Merchant either wants the ability to setup an email to notify this or to have the device to provide a sound that an online order has come through.
3 votes
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