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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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261 results found

  1. I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.

    1 vote

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    1 comment  ·  KDS  ·  Admin →
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  2. Why doesn't a Clover Compact allow for manually keyed in transaction, when attempting an Authorization Only? This is supported on all other devices.

    1 vote

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  3. Merchants need the ability to search their inventory items by UPC-A barcodes as that is the most common form of barcodes used in the US. Currently, other Clover devices can search by the barcode format just fine, but not the Clover Go App

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  4. Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.

    Please add linerless label printer compatibility or offer the compatible printer for sale.

    1 vote

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  5. As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  6. Wall mounted Solo options for servers would have allowed us to gain 2 major accounts. They ended up going with xxx because they felt if Clover couldn't accommodate something as simple as a wall mounted server station, then what else are they missing.

    1 vote

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  7. Please add the POS interface to Clover Go app.
    We are a restaurant and our staff would like to use tablets to take orders.

    2 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  8. When making the orders on the KDS there needs to be the actual time on the top bar of the screen not just the timer when the item was fired.

    2 votes

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    0 comments  ·  KDS  ·  Admin →
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  9. Clover should give an option to change the long receipt barcode into fewer numbers. I have to note down the transaction ID or barcode for review purposes later on. Printing out is impossible. It is much better to key a few numbers then I can pull the previous transaction again whenever I need quickly.

    2 votes

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  10. On future generations of Clover Flex terminals suggest moving the position of the ON/Off button. Here is the feedback from several merchants: when passing the terminal for payment many customers prefer to pick up the terminal when entering PIN or inserting card and often accidentally turn off the terminal. This is very annoying in a fast paced environment.

    2 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  11. A quick reference guide for frequently used functions was expected when we switched over to Clover. I will make my own for my employees but it would be nice if Clover would put one out.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  12. I would to display the register items in order of most frequently sold items rather than alphebetically.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  13. invoice keyboard option to use number pad instead of qwerty like the sales amount keypad

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  14. Allow me to customize card reader time out, current timeout period is too short for me.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  15. 1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  16. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    2 votes

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  17. Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
    When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.

    1 vote

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  18. Customers that already setup for recurring payments sometimes have an update on their credit card with a new expiration date only. There seems to be no way to apply the update without replacing the card. This requires to call the customer and acquire all of the card information. This is more time consuming that necessary for the customer and myself. This feature was available for Payeezy Gateway. Please consider making this available on Clover Virtual Terminal.

    2 votes

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  19. The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…

    2 votes

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  20. add the servers name to the order sent to the KDS it only reflects on the printed receipts now.

    4 votes

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