Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.
Sly Tuck commented
Tip Pooling for restaurants. We need to tip pooling to allow wait staff to pay out a drink percentage to the bartender for the drinks they have made.
Nerissa Rajcoomar commented
Option for top adjustment as well on credit card transactions.
Paul Hadfield commented
Large restaurant group waiting to sign if Clover can add Tip Pooling + tip transfer options
Jacob Velasquez commented
Need to be able to offer tip pooling. Competitors make this easy. They have the ability to pool tips among anyone working a shift based on customized parameters. Please create this within Clover, not a third party paid app.
is this on the product road map??
The merchant would like the option to split Tips
Agreed - the company the built the tip pooling app is also out of business. They do not answer calls or return emails. Many of us have tried in the previous months.
Would we be able to have Tips Payout percentages we can create for the different labels per employee on EOD reporting that automatically calculates?
Lots of competitors have this report for each employee on their different types of sales. EX: server must tip out sushi chef, bartender, dishwasher etc. If a server sells XX amount in sales on sushi the device automatically calculates 0.5% of those sales to be deducted from the server's final tip payout.
Greg Masood commented
Tip pooling and tip sharing are essential if we are wanting to succeed in signing FSRs that serve alcohol. Too many of our peers offer this functionality. Clover's shift reports do not provide revenue class reporting by employee, so the manual process is a nightmare. Our peers have made this change, and it is time we invested in it as well.
We need tip pooling features within the Tips App. Clients have been asking for tip pooling options that third party apps cannot provide. One client is asking for the ability for Clover to track credit card tips and provide a breakdown of tips due to each employee at the end of their shift.
Darcie Morningstar commented
There's only one app that handles Tip Pooling on the App Marketplace and their customer service is terrible.