Settings and activity
38 results found
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34 votes
Paul Hadfield
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50 votesPaul Hadfield
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95 votesPaul Hadfield
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83 votesPaul Hadfield
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118 votesPaul Hadfield
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66 votesPaul Hadfield
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8 votesPaul Hadfield
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156 votesPaul Hadfield
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37 votes
Our team is actively working on an updated brand new Multi-location product. We are going into some early Beta testing in April 2024 and anticipate rolling out new features to all of our multi-location merchants on Dash Board V3 later in 2024
Paul Hadfield
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18 votes
An error occurred while saving the comment Paul Hadfield
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213 votes
Hello,
We have started the work to enable an "ability to edit paid orders".
Thank you so much for your feedback,
Clover Product team
An error occurred while saving the comment Paul Hadfield
commented
Absolutely needed, biggest deterrent for large/high volume restaurants right now.
An error occurred while saving the comment Paul Hadfield
commented
Every major platform used by high volume restaurants has this ability; re-open a paid order when a mistake has been made (i.e. server closed the wrong table or customer finds an error after payment). With the ability to re-open a table that has been paid should provide a voided payment as well.
An error occurred while saving the comment Paul Hadfield
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If an incorrect tab was paid, an option to give permissions for re-opening an order after it is paid would be a huge time saver as the entire order needs to be re-entered from scratch today.
Paul Hadfield
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20 votes
An error occurred while saving the comment Paul Hadfield
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Yes!
Paul Hadfield
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13 votesPaul Hadfield
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4 votesPaul Hadfield
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349 votes
This is currently slated as part of our 2024 roadmap.
We are looking forward to bringing you this feature.
Thank you
Clover Communications
An error occurred while saving the comment Paul Hadfield
commented
100% needed
Paul Hadfield
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38 votesPaul Hadfield
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30 votes
An error occurred while saving the comment Paul Hadfield
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Yes please. Large bar and restaurant menus on clover are extremely messy.
Paul Hadfield
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37 votesPaul Hadfield
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30 votes
An error occurred while saving the comment Paul Hadfield
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Yes you can re-order categories, but if the customer changes their mind mid-order (for counter service specifically) and the user at the register needs to go back and make a change, it updates in the order the keys are pressed and not in the order that the categories are listed. This causes confusion in the kitchen for many counter services places that build sandiwiches, pizzas, smoothies, salads, or other items with lots of modifiers. Please add ASAP as this is a common compliant.
Paul Hadfield
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An error occurred while saving the comment Paul Hadfield
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We have many clients asking for this - Aaron is correct below, priority of how modifiers print on tickets is key.
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75 votes
An error occurred while saving the comment Paul Hadfield
commented
yes please
Paul Hadfield
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No brainer, this needs to get done. In addition this should;
1. Link to Clover online ordering so items are out of stock online as today its a manual process.
2. Inventory should be by item, so if we don't track a certain items inventory it wont just deduct into the negative when that item sells (ex. -56 Chicken Sandwiches)
3. Inventory for Clover Dining users should deduct when the item is FIRED, not when its paid. Busy restaurants can never track whats left.