118 results found
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Enter Company Name for profile info on Virtual Terminal
The Merchant wants to be able to enter the customer's business name while entering the card information, in the same place as they can enter in customer name and address and phone number information.
5 votesbusiness name is an optional field that can be enabled in VT setup
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Manual Transactions
Merchant wants the Station to skip cvv on manual card entry clover station
4 votesHello,
This behavior should already exist. Please contact support if it's not working as expected. We're working to align the behavior of manual entry across all of our experiences, so be on the lookout for future releases.
Thanks,
Clover Product -
Recurring Billing
We need to be able to do recurring billing on Clover.. 100s of customers asking for it.
49 votesWe’re happy to say that recurring billing has just been released by Clover.
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11 votes
Hello,
This enhancement has been released. A specific entitlement must be enabled through Fiserv, and it will also need to be enabled in the Setup application.
Thanks,
Clover Product -
11 votes
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Ebt transaction enhansment
1- be able to refund EBT transactions
2 EBT swipe should indicate if duplicate card8 votesIt is now possible to refund EBT SNAP transactions back to the card. EBT Cash transactions can be refunded in cash, but US Government rules prohibit them from being refunded to the EBT card.
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Auto-Gratuity feature in Clover Dining
Clover Dining needs an option to automatically add a gratuity to tables of set number of guests. This is a VERY common feature on restaurant POS systems and may end up losing potential clients.
This feature needs to be able to be turned on and off (manager permission) as well.
75 votes -
Linking Virtual Terminal to Website
Have the ability to link the Virtual Terminal to a business website to make for customers to make payments.
17 votesClover hosted checkout is currently available and we work with various shopping cart partners that allow you to setup a website.
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Countdown to Closeout
There needs to be a countdown feature for closing out the register
20 votesHello,
This enhancement has been released.
Thanks,
Clover Product -
Customer Facing Terminal Attached to Clover Mini
The Clover Mini can be used as customer facing terminal attached to the Clover Station 2018 or to it self the Clover Mini. Some merchants are using the Clover Mini as a merchant facing terminal instead of the station 2018. It is a known issue with Clover Support that the Clover Mini EMV card slot gets damaged when using metal cards. The ability to attach a relatively inexpensive EMV/CTLS customer facing terminal to the Clover Mini would effectively and efficiently protect the more expensive Clover Mini from being damaged and buy the hardware team time to review / redesign the…
5 votesHello,
We have made improvements to our card slot to handle metal cards.
Thanks,
Clover Product -
Reporting - Paid Items report (export option not the same report)
Would like to suggest an exportable Paid Items Report since the export option does not include refunded items and order discounts.
1 vote -
Refund "Notes" Field
Add a "notes" field for description of REFUNDS for tracking and reporting.
19 votes -
Void a refund
Merchant accidentally refunded a transaction, instead of reprocessing the transaction, merchant would like an option to void the refund that was done incorrectly.
56 votesHello - Thanks for reaching out.
Void on refund is available on Clover.
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Need a pop-up notification to avoid partially paid transactions
Merchant States that they used to receive a pop- up saying " this card is authorized for this amount $xx, do you want to continue?" on debit card transaction
Used to be a feature, but they no longer see it.
28 votes -
23 votes
Hello,
This solution has been released with our native Invoicing tool, which is free.
Thanks,
Clover Product
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All Clover devices need the option/requirement to add Level 2 data
The ability to enter level 2 data on Business, Purchasing and Government Cards is important to the alliance and merchants. Alliances are being asked for refunds due to gaps in the product and clients are being charged more due to downgrades on cards that are already more expensive due to Card Organization interchange rates.
51 votesClover devices now support Level 2 data.
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44 votes
Noting that manual entry of EBT card numbers is now supported.
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113 votes
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