Debit Transactions Refund to Cash
Refunding debit manually does not link to the order that was refunded. This can be financially impacting to merchants customers can potentially request additional refunds to the same order which will reflect. An option for cash refund should be listed on Debit transactions. Work around for manual refunds is to leave a note on the order to illustrate it was refunded.
14
votes
Ric Tynes
shared this idea
Hello,
This feature is under review.
Thanks,
Clover Product
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Office Habitat commented
Can't we just add cash as an option for refund in the refund/exchange area. Now it offers gift card and debit card, but then tells you that your debit card can't be refunded. This forces a manual transaction and when you look up the receipt to refund, it won't allow for single item refund. Crazy loop.