Allow refunds of Cash transactions on Clover.com Dashboard
I had a situation where an employee gave a customer a correct amount cash refund but had trouble completing it on the Device due to getting busy and just forgot about it. She turned in the appropriate paperwork to me in my office. However, when i went to the transaction to refund it the option was not available to issue the refund.
Hello,
This feature is under review.
Thanks,
Clover Product
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Steven commented
Don't know if this has ever been updated, but cash refunds need to be available... why it wasn't from the beginning is beyond me. It's been 3 years and it still doesn't seem like it's an option, if it is it needs to be more clear on how to enable it on the stations