recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
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[Deleted User] commented
When is the future release?
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Anand Kandimalla commented
Hi, any update on when this feature will be available?
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Ciara Gregory commented
Being able to resend payment reminders for unpaid invoices more than once.
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Cheyenne Keyser commented
Individual Users subscribe to Invoice Paid notifications. Our clover account has one admin at corporate in another country. Her getting paid notifications does not help us any. As sales reps, if we could individually subscribe to invoices for notifications if they get paid, or just if we could be notified on invoices that we create from our account. This would be super helpful.
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Jesus Rosales commented
Merchant loves using hyperlinks in Account & Setup / Ecommerce Payment Links. However, he needs to be looking at transactions every day in order to see if there were any payments. He would like to see a notification to his email address when somebody pays using the link
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stacy Boehnlein commented
Agree 100%. Having the ability to receive email notification once a payment has been made using our payment links is crucial.
I as the business owner need them to go to my treasurer.
I agree something similar to the emails received when someone pays an invoice would be great.
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Karen Marcotte commented
I recently changed over from the Square POS to Clover and I find the invoicing system lacking. I need to be able to do the following tasks:
edit or update an invoice after it has been issued and need to be resent
Need deposit payment capability on invoices such that I can assign payment milestones by % or by amount and dates that they are due. Then reminders need to be sent to the customer to pay it
Need to be able to forward invoices to another email address
Need to be able to record a payment for an invoice when paid outside of the system, i.e. if they send an email money transfer or electronic funds transfer.
Right now, I am having to use the old Square system for these invoices. Please update of inform me of how these tasks can be done. thanks. -
Jesse Bal commented
Very helpful to have a receipt print from our Clover Mini once an invoice is paid by a customer and then we could reconcile that receipt against our batch.
As it stands we have to log into our clover dashboard or check our email. Furthermore, the email to which the paid invoice receipt should be the email of the user that sent the invoice request and not just the business owners personal email address. Clover only sends emails to just the business owners email address, and I had to change that to the businesses email address so my manager can receive and post the payments received via the invoices feature.
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Justin Hayes commented
Seconding this
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TRAVIS commented
THIS IS A MUST !!!
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Anonymous commented
Merchant would like a notification email after customers have paid for payment link transactions. Similar to the notification when sending an invoice through the virtual terminal.
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Julia Boas commented
We have a wine club set up and we set it up with reoccurring payments in Clover. So we have 60+ users right now and we have to go through them all individually each month to see if the card was declined or not. It would be really helpful if we could receive an email notification when cards are declined in the reoccurring payment section.
We want to promote it more, but this part of the process is so time consuming that if we scaled up to 100-150 people then we wouldn't be able to maintain the program b/c we have to go through each person individually to make sure their card went through.
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Sarah Greenberg commented
I am the business owner for over 15 clover accounts as I work in corporate accounting/finance and the notifications go to me and not any hospital staff when a client makes a payment using the payment link. This makes no sense and the payment notification doesn't tell me which merchant account it was for. Our hospitals need to know when a client pays them. Often "business Owners" are not the receiption staff who actually enter and apply payments.