Manual Card Entry Button, needed back but as an Option on Individual Profiles
Bring back the Manual Card Entry button. Otherwise make the button optional so that we can turn it on for staff profiles as desired.
I understand the type of fraud we are avoiding by not having the button customer facing. But it should be optional at the management level. In our location all sales are manual entry so this change has caused several additional steps per transaction and will require some light but unnecessary staff retraining, then will continue to waste time per transaction with new steps every single time.
TLDR: Bring back manual card entry, but as an option activated on employee profiles and not on the Quick Access menu.
Jon
shared this idea
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. Our position is that customers must never have the option to type their own card.
If merchants require manual entry on your Flex, you can use the phone sale app. If using the Register app, you can use the Mail/Phone Order button when selecting a payment method.
Best,
Clover Product