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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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224 results found

  1. This is possible now to remove the ID portion of a ACH via a Clover Payment Link Hosted Check Out page, if Risk Approves. (Interested? Check with Channel Support for proper form, etc.). However, currently Clover does not provide the option to remove the ID REQUIRED section when the RIsk approval is granted. It sounds like we would need Clover to write code to enable that ID REQUIREMENT section to be optional (for those that KNOW their clients, etc.). Thank you for 'listening'!

    1 vote

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  2. Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
    Currently you can only change the header and footer info.

    1 vote

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  3. It would be helpful when creating a QR code or Payment link if the customer can choose the number of items they are purchasing. For example, a non profit is selling tickets for thier Gala. The customer can purchase more than one ticket however there is no way today that they can select the number of tickets being purchased. Is that something that we can add?

    1 vote

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  4. Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"

    1 vote

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    Hi, we are working on supporting payment at the register for Kiosk orders, to support use cases like paying with cash.


    Thank you for your feedback


    Product at Clover

  5. No Cash Option for EBT
    We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.

    1 vote

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  6. DO NOT alow system to APPROVE a debit card payment that does NOT have ALL the funds available to COVER the transaction... NEEDS to DECLINE ...

    NOT doing so... Causes BUSY clerks to MISS ALL the funds were not accounted for in APPROVAL

    AND - ALSO makes it so BANKS can use it as an excuse to collect an OVERDRAFT FEE from the Consumer
    I have a busy gas station that ran a transaction for $81.12

    The clerk ran the card and the customer left
    The Bookkeeper discovered a discrepancy that they were SHORT $79.42

    Was discovered the system approved…

    1 vote

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  7. Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns

    1 vote

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  8. There should be an option to change the length of time for a transaction to timeout. Hoping this is already in the works.

    1 vote

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  9. Linking Clover Secure Payments as a permanent choice for Wix Stores Payment Providers. So, we do not have to use all the high priced regulars in the marketplace.

    1 vote

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  10. We would like to have a charge account for customers to make purchases and then bill once a month such as a NET 30 payment option. Currently we have to close out the order using our own in house created payment method and then invoice individually from quick books.

    1 vote

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  11. Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.

    1 vote

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  12. Reimplement CareCredit for Healthcare Businesses

    1 vote

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  13. The Hosted Payment Page within Clover needs to have the option for a business to put exactly what the client is paying for on the HPP. For example, line items for options like invoice #, customer #, etc. These should be customizable & potentially made to be either optional or mandatory. Other Hosted payment page options have this.

    1 vote

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  14. example: (employees get paid by commissions) Employee 1 is a massage therapist and Employee 2 is a facialist. both employees render 2 different services but it's 1 client. when client goes to pay ,the client to be charge 1 time and not have 2 separate transactions. so both employee get paid,under 1 traction

    1 vote

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  15. There should be a way to see the card holder name after you submit the payment. You should be required to enter the customer name data before submitting payment.

    1 vote

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  16. Clover API is used on a customers website to purchase air boat tickets in advance. When the customer arrives that day to use the prepaid tickets a third party app is used to redeem those prepaid tickets. A cashier needs to assign a boat to the customer and check in that customer to show the customer used that ticket today. Clover does not directly have a report to show the customer used the prepaid ticket. IF the cashier could print the online sales receipt from the transaction or orders icon then scan the code on the app to open it…

    1 vote

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  17. Merchant wants to know when will Clover Devices be able to have the Credit Card Surcharge in Canada, since it was passed in Oct. 2023.

    1 vote

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  18. On an order with split payments, ie $20 bill:
    paid via $5 cash and $15 gift card…
    The customer’s receipt DOES NOT show both payments… you have to print two receipts, one for each payment… that’s crazy! can you escalate to the software team? please and thanks!”
    This is a direct merchant request, 4-lane, clover DUO nursery business (high volume)

    1 vote

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  19. I know that there are other posts for void alerts, this goes one step further, this would allow owner's/managers to specify the number of voids or refunds that a specific passcode and email address can process without additional approval and or alerts going to the primary email address.

    1 vote

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  20. Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum

    1 vote

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