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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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155 results found

  1. Provide reporting for guest head count. Also include total table head count on order tickets

    5 votes

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  2. fast cash with no explanation for managers
    multiple gratuity lines
    see table number on tips app
    should be yellow when things are on hold - hard to tell when something hasn't been fired
    Need PPA count
    table count should be able to adjust depending on where people are sitting
    should be able to re-open table when refund has been issued incase wrong table was closed out

    1 vote

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  3. It would be great if I can have the same menu items for lunch and dinner and have them switch price based on time of day

    3 votes

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  4. Merchant would like to be able to add a specific guest name without adding a order note in the Clover Dining App

    5 votes

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  5. We currently have to use a paper book to take bookings and when I am away from the restaurant I can’t access the book to check available tables

    2 votes

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  6. We have been trying to get our BentoBox integration for online ordering work for nearly five months now. We keep running into a variety of issues with the POS-synced menu from Clover to BentoBox.

    One of the big ones is we have a regular menu, and a Sunday Brunch menu. It is currently not possible to set separate days of the week or times for different menus. When I spoke to support they suggested we manually add and remove menu items DAILY!!!!! That suggestion felt very out of touch with reality, as anyone in the restaurant business knows...NO ONE has…

    1 vote

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  7. There needs to be an option for alphabetizing tabs by last name not by the first name.

    1 vote

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  8. Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.

    6 votes

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  9. Need a better layout for bars adding cocktails, beers, rounds etc.

    4 votes

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  10. Have guest count for each check be required, and have kitchen ticket print option so that fired items don't have to be broken down by guest. For full service, non fine dining restaurants this would be optimal to reduce kitchen ticket size.

    Putting everything under the "whole table" header is confusing and inefficient.

    2 votes

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  11. I caught my employees, just adding quantity to existing order instead of a new drink. By doing this they are adding to existing happy hour prices, instead of a new drink at full price. So customers who come in right before happy hour ends, are still receiving happy hour prices as long as bartenders add to it and not ring in a new drink. POS should automatically eliminate and stop happy hour prices since times are entered in pos.....

    2 votes

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  12. If a party wants to pay separately, the problem is once one guest pays, the remaining check is locked and cannot be added to. For instance, if one guest wants to leave early, and a few others stay to have dessert or keep drinking, we know the order will be locked once a single payment is made. So we move everyone to empty tables and manage them separately as a work-around

    4 votes

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  13. When selecting Modifiers, Clover needs to be able to add a "Add, hold, or swap" button.
    I am working on getting my menu into Clover, but am used to Aloha, Cake and Toast. Each of these competitors have this ability, and I am shocked that Clover cannot do it.
    What I am left with is to double or triple the size of my modifier group which will drastically complicate my menu. Please help! I feel like this is a simple change that will make a huge difference!

    7 votes

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  14. Allow tables to be assigned to a "section" and allow a section to be assigned to a server.

    This would allow a Host/Hostess to easily see how many tables are occupied for a specific server. They will be able to make sure tables are spread out between servers more evenly.

    1 vote

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  15. sometime customer change idea when order it. How to let kitchen know it already delete it not double make it.

    1 vote

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  16. We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.

    10 votes

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  17. Remove "whole table" option in dinning. It's frustrating when you accident add items to whole table instead if guest.

    3 votes

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  18. moving items from the whole table to guests is a lengthy process on Clover . It is not possible to do it on one screen as the system keeps jumping back and “ … + move items “ which are 2 extra clicks per guest have to be clicked to move items to each guest.
    Solution for this :
    Adjust Clover settings so items can be moved to all appropriate guests on the same screen wthout jumping back to whole table screean.

    5 votes

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  19. On Clover Dining, if there is an open order and the server puts in drinks/food would be great if it could turn orange after 15 minutes or start flashing if they forget to fire to the kitchen printer.

    2 votes

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  20. The highest valued integration parameters would be:
    - Clover Dining Station ability to allow an employee at fine dining restaurant to pull a reservation from HostMe and seat them at a table in Dining application.
    - Send the data back to HostMe to show that the client was seated and showed up for their reservation and dined for X hours and minutes based on when the table is closed in Dining Station
    - Sync customer data between HostMe and Clover - 2-way if possible.
    - Allow employees to access HostMe in the Clover Dining Station GUI so that the Clover…

    1 vote

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