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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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157 results found

  1. when you make changes or void on any fired items, kitchen will need to get notified as well and you should able to destinate which order printer to receive this notifications, so our food runner or chef can make sure the modification or deleted item will not be made accordingly. The current system forces our employees to run or walk to the kitchen to notify this. Add note is not wise because it can be ignored and require many typing.

    13 votes

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  2. Currently, you open a new non-table order in Clover Dining or Register, users just need to select order type and pick menu items and save without the need of customer information. Employees will easily forget to enter customer data and we will have no idea whose order belongs to. So Customer info is a must have before enter any menu items!!! If employees do not enter customer info first, when they should not able to create any order!

    5 votes

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  3. One menu item can have various prices base on where it gets ordered. If it gets ordered from Chownow, it may have different price than ordering directly to restaurant. Each menu item can have price#1, price#2, price#3, .... price#10. When this item maps to different menu, we can see which price we want to use on that menu. This way, we don't need to duplicate the same menu for each 3rd party vendor and easy to maintain in the future. Just open the menu item and you can see/modify all prices.

    9 votes

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  4. Currently, in non-table ordering section, it only shows customer, note, and amount. Non-table order can consist of many types such as calling, wating, Uber Eats, and other 3rd party vendors. I have no idea from non-table ordering section to see where the orders are coming from. For now, the workaround is opening to see from Orders app. This is not efficient at all.

    3 votes

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  5. Merchant wanted to have the option of editing the order after one of the guest left.

    7 votes

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  6. Merchant currently uses the Clover Dining App for their restaurant. They run a special 24/7 called "Buy One, Get One Free" for their drinks. The drinks are listed as items in their inventory (ex. jumbo frozen lime margarita, draft bud light, tall michelob ultra) and are all categorized and priced differently. When the merchant goes to select two drinks (Jumbo Strawberry Margarita $9.99 and Tall Bug Light $5.99), they would like for the cheapest item to be discounted (free) automatically when selected. No limit on the quantity. There are a few apps that have BOGOs but only integrate with the…

    4 votes

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  7. When orders are fired from the Clover Dining allow the table section to be Bold Red instead of Bold Black on the kitchen printer ex: in bold red ORDER: BAR TABLE 4

    10 votes

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  8. On the Clover Dining app, we need the ability to HOLD an item from ever getting printed in the kitchen. Sometimes, we rush into the kitchen to get the item or had already asked verbally the kitchen staff to make it, we don't want to print it again, hence, we hold it on the POS.

    18 votes

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  9. My restaurant has Dine-In (default), To-Go, and Delivery order types. When making non-table order, we some times forget to select "To-Go" order types and the kitchen will mess up customer orders. This happens a lot because the server had already selected To-Go non-table order.

    8 votes

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  10. The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.

    121 votes

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  11. The bar and more tab in dining is great for open bar tabs. But for our busy bars with multiple sections it is terribly difficult when your establishment has 20 plus open take out orders and 60 open tabs. Being able separate these into multiple sections would be if great help.

    When adding a section in dining ideally it would ask if the section is to keep open tabs or if a layout is to be built in the room

    11 votes

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  12. Merchant is wanting to have a easier way to reprint orders then to select each item. Merchant is requesting a reorder button to print entire order over again.

    36 votes

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  13. As has been mentioned many times, the font size on the ticket is too big or too small. We need a medium one, in a better font, and the ability to SEE and therefore EDIT how the ticket is going to appear in the kitchen. I don't want words cut off halfway through and on the line below for example

    36 votes

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  14. In the To-Go section of Clover Dining we need the words To-Go to print on the ticket so we don't need to type that in for the kitchen to know to package it to-go!

    13 votes

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  15. Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.

    31 votes

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  16. 6 votes

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  17. The Happy Hour App recently changed so now you can select items. However now if you want the entire category you have to go in and select ever item if you add a new item you have to go in to every happy hour special with that item you need to discount and select it. the option to do category or item would be great.

    6 votes

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  18. I want to suggest add the print order and resend option in the clover dining. Like those in the “Table” app. Right now I only can print bill or resend to the kitchen. Cause I am a sushi restaurant, so I have two printer not just one. It is very inconvenient that I have to get out the app and then reprint the order ticket from the “Order” app.

    Thank you

    16 votes

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  19. Clover Dinning needs order numbers not just table numbers. Especially, for a fast pace taqueria where keeping track of tables isn't a necessity.

    5 votes

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  20. FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    44 votes

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