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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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153 results found

  1. Handle case that we add/remove a modifier group from a menu item and we want to retrieve catalog changes after a specific modifiedTime. Now the above action doesn't change the modifiedTime to items/modifierGroups. So if we want to track catalog changes after a specific date we have to fetch all modifierGroups and their items, and check if an item has been added/removed.

    3 votes

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  2. Merchant would love an option to void an order once it has been fired to the kitchen, as they encounter issues from time to time with items in an order that need to be removed from the records

    7 votes

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  3. I am a new Clover subscriber and while I am trying to set up a menu on the dashboard I was told I could not add item variant on dashboard but have to do it on the device. Isn't dashboard the most convenient place to edit and manage things while with the touch screen you do not even have a key board to type? Made me wonder are there more ridiculous design of the software of Clover.......

    6 votes

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  4. We have one main company and 3 different menus for different areas. I can't have my staff scrolling through to try to find the correct menu / item. We should be able to have a main category - subcategories level - and then the items with modifiers.

    18 votes

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  5. order of items:
    I think that it would be great if we were able to “rearrange” the order and placement of the “menu items” when you are on the “register app”.
    i find that this is a big issue.
    as you enter new items into inventory, they get placed at the BOTTOM of the menu list…but if this new item is a big seller and the button gets used a lot, i would like to be able to drag it to the top of the screen so i don’t have to scroll down or search for it.

    colours:
    i gather…

    3 votes

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  6. When using Clover Dining we are putting orders in at the guest level. Because of this we would like to see reporting down to the guest level. Thus # of guests served, average order / guest, break down of orders by guest (Food, Drink, Appetizers, etc.).

    5 votes

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  7. In the Clover Dining App, on the Bar and More tab... each tab can show the customer name, but it is valuable to also show the employee/server name here. This is valuable for bars that have multiple bar tenders, multiple bars and for called in to-go orders.

    11 votes

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  8. The Ability to Arrange Menu Items both Online and on POS Device

    3 votes

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  9. When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
    Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover

    9 votes

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  10. It would be great to have the ability to set the "Order Type" default per device.

    For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.

    This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.

    9 votes

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  11. In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…

    4 votes

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  12. I would like to have the option for my online ordering page to automatically remove breakfast at a certain time.

    12 votes

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  13. Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.

    31 votes

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  14. When a customer orders a custom drink, and wants to order the same drink again, have a "repeat button", so you dont have to put it custom order again. Would love this is Clover Dining

    10 votes

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  15. Merchant would like the ability to take reservations out of Clover Dining.

    9 votes

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  16. Thank you for adding, "Scheduled Orders". I was waiting for this. But there are some dishes that require 24 hour notice to make. While the customer is on the webpage placing an order, if they select an item that would need 24 hour notice, the customer NOW has the option to pick "Food Preparation Time" in my case is 30 Min. verses only "Scheduled Orders". If us the user can deselect that feature, it would be great. Now, if the customer was to pick a dish that is "Food Preparation Time" and a dish that is a "Scheduled Orders", the…

    2 votes

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  17. There needs to be a quick button for naming a bar tab. Using the notes function isn't an efficient use of time and time is money when you're trying to knock back a line of thirsty customers. Please Fix.

    16 votes

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  18. ability for restaurants to add photos and descriptions of their menu items on their online ordering webpage

    11 votes

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  19. Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.

    8 votes

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  20. For Clover Dining App, Every time that hits print bill bottom the screen should back to the main screen to preventing other use the same time that left on the screen

    4 votes

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