172 results found
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categories
How can we make Categories go away for certain time period ?
For example, merchant has Breakfast, Lunch and Dinner menu and the prices are not the same. Since they do have such a large menu they don’t want to see Dinner menu during breakfast time or breakfast menu during dinner.9 votes -
Third Party Ordering Check Box, in addition to "On POS" or "Online"
We need a 3rd Party Ordering Check Box so we can have a separate Inventory/Menu, in the INVENTORY>ITEMS submenu so that we can price DoorDash etc independently, from our POS or our own Online Pricing
11 votesThis is in Beta testing now and should release to general availability in the next 6 weeks if no challenges are met with the release.
Thank you
Clover
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Multiple Menu
Multiple Menu. Can you please add the capabilities to have multiple menus for 1 mid instead of using 2 mids as is the practice now.
13 votes -
todd@rb-restaurants.com
Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.
1 vote -
Log for Clover Dining2
A log is critical for Clover Dining, similar to tables. Who opened the order, time opened, Changes (e.g. Add burger time, add drink times) , time order was fired, ...basic internal controls. Even half of this would be beneficial. It is difficult, even with cameras to track the sequence of POS activity when things go wrong. Process improvement and theft prevention.
2 votes -
Separating Items Reporting by Category
Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!
1 vote -
Register and Clover Dining Apps Consistency
If a restaurant is using Clover Dining and takes a ToGo order through the non-table orders tab, the final disposition is "Fire All" or "Pay". However, if the order is placed through Register, the final disposition is "Save" or "Pay". Some restaurants find this confusing for servers. If a merchant is using Clover Dining, suggest the experience be the same no matter which app is used to place the order with the Clover Dining experience being the default.
3 votes -
online ordering
Merchant would like to have separate prices for online orders that are different from the POS
5 votesThis is in Beta testing right now and should be ready for General Availability in the next 6 weeks if no problems are uncovered.
Thank you
Clover
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Multi device usage
We have a bar with 16 stations; 8 solos,3 minis, and 5 flex. We have a remote printer that fires cocktails to the bar. This is only on the flex devices that are used for table service. The problem is, if a table is opened on the flex, then a station is used to ring a drink, when the flex is used to ring another drink, the drink that was rang on the station(by a bartender, who then makes the drink)fires with the drink just rang on the flex. The service bartender makes both drinks, not knowing that one has…
3 votes -
Add Guest Name In Clover Dining when Creating a
Merchant would like to be able to add a specific guest name without adding a order note in the Clover Dining App
5 votes -
Need Guest Head Count
Provide reporting for guest head count. Also include total table head count on order tickets
4 votes -
change inventory layout doesn't work, or is very delayed...
This is a bug, not a feature, but the tech support person told me to report it here. When you change the layout in an inventory category, it does not change on the online menu -- for days -- you should be able to immediately see your changes on the online menu, and not wait for some trigger/reset to happen.
2 votes -
sub modifiers
Clover needs to have sub modifiers. Like if they select salsa , sub modifier would be hot , mild, extra hot
6 votes -
Order Receipt Breakdown - Urgent!
The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".
For example, Sandwiches, Sides, Etc.
Right now, line items:
1 Sandwich
1 Fries
1 Dessert
1 Sandwich
and so on..Thank you !
1 vote -
86 items by employee
Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.
5 votes -
Sub Categories
Many full service restaurants have large menus with MANY categories or they have the same item in their dinner and lunch menu but at different prices and/or portions. In clover, this results in FAR too many categories for a server to easily navigate. It would be great to have another layer of "sub-categorization" in the Clover Inventory. This can be to identify meal period (breakfast, Lunch, Dinner) or to separate out a bar menu from a food menu. I've lost many merchants to Toast for this specific feature.
2 votes -
Automatic coursing
Automatic coursing would be great based off labels. Easier for kitchen to see what needs to be out first and read ticket easier it gives it a bigger gap between ticket info
14 votes -
Choose a printer manually for restaurants that have more than 1 bar
When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.
Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…
1 vote -
Bar tab
Need a better layout for bars adding cocktails, beers, rounds etc.
4 votes -
ReOpen Closed Tickets
We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.
9 votes
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