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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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161 results found

  1. As has been mentioned many times, the font size on the ticket is too big or too small. We need a medium one, in a better font, and the ability to SEE and therefore EDIT how the ticket is going to appear in the kitchen. I don't want words cut off halfway through and on the line below for example

    37 votes

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  2. Easily 75% of all FSRs in the greater NYC area use OpenTable for their reservations. To NOT integrate directly with OpenTable is a huge yellow flag for established FSRs to switch to Clover.

    12 votes

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  3. The merchants would like to have a button added or an option that when an item is removed from the Dining app it would ask the reason. For example if a drink is dropped or spilled, that when that item is removed they could select that option to track it.

    4 votes

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  4. Merchant wants to be able to edit IF tips should be available or not depending on the number of quests in each table.

    3 votes

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  5. when you make changes or void on any fired items, kitchen will need to get notified as well and you should able to destinate which order printer to receive this notifications, so our food runner or chef can make sure the modification or deleted item will not be made accordingly. The current system forces our employees to run or walk to the kitchen to notify this. Add note is not wise because it can be ignored and require many typing.

    13 votes

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  6. On the Clover Dining app, we need the ability to HOLD an item from ever getting printed in the kitchen. Sometimes, we rush into the kitchen to get the item or had already asked verbally the kitchen staff to make it, we don't want to print it again, hence, we hold it on the POS.

    20 votes

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  7. We used Smile POS previously and decided to switch over to Clover because we are able to take payment directly at the table and front door (COVID-19) idea. But since using Clover over the past 2 weeks there are so many moe options from Smile that am finding that I miss. The ability to move single items between tables, holding items button, being able to split a check once the order was created and print the bill for each person to see prior to payment.. Im sure Im gonna have more so Ill need to come back here and post…

    8 votes

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  8. would like for custom item in dinning app to be able to have a label assign to them so they could automatically be send to kitchen printer

    3 votes

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  9. One menu item can have various prices base on where it gets ordered. If it gets ordered from Chownow, it may have different price than ordering directly to restaurant. Each menu item can have price#1, price#2, price#3, .... price#10. When this item maps to different menu, we can see which price we want to use on that menu. This way, we don't need to duplicate the same menu for each 3rd party vendor and easy to maintain in the future. Just open the menu item and you can see/modify all prices.

    9 votes

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  10. Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.

    32 votes

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  11. Food prep time set by the hour or half-hour increments. That way you could set it for 20 mins at 8 am and 10 mins at 10 am.

    4 votes

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  12. FSR Merchants are requesting the ability to add more non-table sections to Clover Dining. They would like to have separate sections for Bar tabs and To Go Orders. Currently there is only 1 non-table section.

    49 votes

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  13. FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    46 votes

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  14. When orders are fired from the Clover Dining allow the table section to be Bold Red instead of Bold Black on the kitchen printer ex: in bold red ORDER: BAR TABLE 4

    11 votes

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  15. In the To-Go section of Clover Dining we need the words To-Go to print on the ticket so we don't need to type that in for the kitchen to know to package it to-go!

    14 votes

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  16. Add option to name each guest at the table. This will make it easier for staff to determine who is who with each table when you have joiners!

    53 votes

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  17. My restaurant has Dine-In (default), To-Go, and Delivery order types. When making non-table order, we some times forget to select "To-Go" order types and the kitchen will mess up customer orders. This happens a lot because the server had already selected To-Go non-table order.

    9 votes

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  18. Merchant wanted to have the option of editing the order after one of the guest left.

    7 votes

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  19. When programming a menu for a full service restaurant. We need Sub Modifiers!!

    Lets say the Item is Spaghetti that comes with choice of soup or salad.

    Right now the modifier has to read: Every kind of soup and every kind of salad option.

    It would be nice if a modifier was able to be programed that said "soup" and then "salad".

    Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.

    347 votes

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  20. In Clover Dining can the Fire button be green until it is fired like in the tables app?

    49 votes

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