166 results found
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Bar tab
Need a better layout for bars adding cocktails, beers, rounds etc.
4 votes -
ReOpen Closed Tickets
We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.
9 votes -
Bookings on clover for dining
We currently have to use a paper book to take bookings and when I am away from the restaurant I can’t access the book to check available tables
2 votes -
inventory decriment
Currently the inventory doesn't decrease in restaurants for open checks. If someone orders an item that has to be decreased since there are limited items such as specials, etc.. or limited seasonal items, then for restaurants, the on hand count should decrease as the item is ordered. In current state, the inventory doesn't decrease until the check has been closed out and this gives false on hand counts which can cause servers to order items that have been depleted already. For restaurants, please decrease on hand counts when items have been fired to the printer instead of when the check…
1 vote -
Simplify Menu Modifiers
When selecting Modifiers, Clover needs to be able to add a "Add, hold, or swap" button.
I am working on getting my menu into Clover, but am used to Aloha, Cake and Toast. Each of these competitors have this ability, and I am shocked that Clover cannot do it.
What I am left with is to double or triple the size of my modifier group which will drastically complicate my menu. Please help! I feel like this is a simple change that will make a huge difference!7 votes -
Disable table colors changing to red in Dining when the tables are occupied for a long time
Would like the feature for tables that are occupied for a long time in Dining turning red to be removed or an option to be added to disable this feature.
1 vote -
Offer split check presentment.
Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…
1 vote -
Dining and Register - cancellation tickets
With Dining and Register...busy restaurants need the ability to send cancellation tickets to the kitchen. Please make this another button within each item (within the existing order). Further, this has to go to the order printer/KDS only...it should NOT appear on the customer's bill!
15 votes -
dining software
fast cash with no explanation for managers
multiple gratuity lines
see table number on tips app
should be yellow when things are on hold - hard to tell when something hasn't been fired
Need PPA count
table count should be able to adjust depending on where people are sitting
should be able to re-open table when refund has been issued incase wrong table was closed out1 vote -
Create subcategory or different menus option
It is incredibly difficult operating a restaurant that has two menus (i.e. a lounge menu / lunch menu and a dinner menu) because you are limited to category and then items as the next level in the hierarchy. Most customers are using category 1 as lunch and category 2 as dinner, but then there's no option for subcategories (i.e. Lunch category - Soups & Salads subcategory - Clam chowder soup item). The entire system becomes messy and there are implications of trying to do Category Lunch, Item Soups & Salads, and Modifier Clam Chowder Soup.
7 votes -
Bento Box Menu Issues
We have been trying to get our BentoBox integration for online ordering work for nearly five months now. We keep running into a variety of issues with the POS-synced menu from Clover to BentoBox.
One of the big ones is we have a regular menu, and a Sunday Brunch menu. It is currently not possible to set separate days of the week or times for different menus. When I spoke to support they suggested we manually add and remove menu items DAILY!!!!! That suggestion felt very out of touch with reality, as anyone in the restaurant business knows...NO ONE has…
1 vote -
Alphabetizing by last name
There needs to be an option for alphabetizing tabs by last name not by the first name.
1 vote -
Allow dining orders to added after a one split check is paid
If a party wants to pay separately, the problem is once one guest pays, the remaining check is locked and cannot be added to. For instance, if one guest wants to leave early, and a few others stay to have dessert or keep drinking, we know the order will be locked once a single payment is made. So we move everyone to empty tables and manage them separately as a work-around
4 votes -
i want to add pictures to the items, how can i do so, if i cant please it would be a recomendation for the next uodate
how can i do so, if i cant please it would be a recomendation for the next update
it is very important, for any type of businessthank you
7 votes -
Simplify moving items from whole table to guests
moving items from the whole table to guests is a lengthy process on Clover . It is not possible to do it on one screen as the system keeps jumping back and “ … + move items “ which are 2 extra clicks per guest have to be clicked to move items to each guest.
Solution for this :
Adjust Clover settings so items can be moved to all appropriate guests on the same screen wthout jumping back to whole table screean.5 votes -
Force Mod guest count, have seat number allocation optional
Have guest count for each check be required, and have kitchen ticket print option so that fired items don't have to be broken down by guest. For full service, non fine dining restaurants this would be optimal to reduce kitchen ticket size.
Putting everything under the "whole table" header is confusing and inefficient.
2 votes -
Ability to reopen a table/order if server accidently closes the wrong table
Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.
25 votes -
Being able to change the layout on the kitchen printer
I want to be able to adjust the layout on the kitchen printer. For example i want to be able to print Hamburger first and then move the combo next to it and then underneath the selections i.e no onions no lettuce etc.
5 votes -
Remove whole table option
Remove "whole table" option in dinning. It's frustrating when you accident add items to whole table instead if guest.
3 votes -
Different Menus
We have one main company and 3 different menus for different areas. I can't have my staff scrolling through to try to find the correct menu / item. We should be able to have a main category - subcategories level - and then the items with modifiers.
17 votes
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