341 results found
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Export from web UI does not include what is shown in web UI
I need to export what was sold (i.e. line item) and the datetime of the transaction, but instead exports from any of the orders section do not include both the date time and line item. Rather, they include one or the other making it impossible to forecast what to order. We need a export that shows what we see in the web UI, i.e. the datetime of the purchase, and the line item of what was purchased. Instead, it's a datetime with a obscure ID that does not match any other report export, or a line item export without a…
1 vote -
November 6, 2023 - Close to end of year, and Clover has decided to eliminate Year to date reporting AND the ability to request a report?
Bring back reporting features ASAP. The ability to produce year to date and year end reports is vital. Now you can not even request a report. This is an important feature. It's not like you can cut and paste 3 months at a time in a report like "Item sales Report". PLEASE BRING THIS BACK ASAP!
1 vote -
Can you please add modifiers to the happy hour category?
I currently up charge $4.00 for a Margarita or Old Fashioned. I want to run a happy hour special we’re only up charge $2.00 if modifiers were added to the happy hour list, this can be done with the click of a couple buttons
1 vote -
one click to detail on closeout screen
From Finance-closeout show summary would be great to do one click for detail and not go to Sales activity and detail payments and refunds---too much work
1 vote -
Employee activity summary report
We would like to see the summary report (that was previously available) of each employee's activities for a specific time period. since the latest upgrade only a detailed report is available.
1 vote -
Limit employee permissions so reporting date cannot be changed and only shows today's date
Merchant would like employee report to be limited so the employee cannot change the date.
1 vote -
generalmanager@sapidogroup.com
Hello there,
my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.
The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.
But when I go into the report system and i try to see a specific date and time it won't let me.
…
1 vote -
custom field on the sales report
We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.
The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.
1 vote -
inventory evaluation reports. showing your current total cost of inventory currently in store.
a way to see your current total of inventory for the year. by vendor
1 vote -
Please separate deposits from fees
When I view deposits and click on a specific deposit, it shows me the deposit and then a list of fees. This particular one showed a deposit of $239 and $64.11 in fees. My jaw hit the floor when I saw this. I called my account manager who had to call Clover and figure out that this was the amount for the whole month and not that one transaction. It shows the amount transferred was $174.89.
There is no transaction on my account for that amount. Listing that amount only confuses people. I understand this has something to do with…1 vote -
API Issue with Line Item Sync to Quickbooks
There is a problem with the line items being synced from Clover payment receipts to Quickbooks invoices. Instead of creating 1 line item per sku/item, it ungroups identical SKUs and creates 1 line item for each qty count.
For example, if a customer orders QTY 10 of SKU 0001, the synced invoice sent to Quickbooks will look like this:
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 - $10
QTY (1) SKU 0001 -…1 vote -
Modifiers having separate Printer Labels
Modifiers having Printer Label options allowing Modifiers to be routed to different printers.
1 vote -
report pay outs from register
employees have the need to buy supplies quickly on occasion and do a payout from the register there is no method to do that
and your chat line is worthless1 vote -
Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.
Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
Thanks.
1 vote -
Multilple Managers Removed Items
On the Clover Dashboard Reporting, a restaurant or retail may have multiple managers for one store or location, after an item is printed and then an item is removed from an order, we need to see a report of who approved the deleted item and who is doing the most deletion items after printing or firing items. Currently it shows the employee of the order but not who approved or overriden the printed items when managers have the permission to do so.
1 vote -
Add locations to accounting sync
We implement location tracking in QuickBooks and are starting to use Clover's Accounting Sync feature. The journal entries this feature creates do not populate the "Name" and "Location" fields in QuickBooks. As we operate multiple locations this means I have to go back into Clover to figure out which journal entry corresponds to which location, and then manually enter the correct location field FOR EACH LINE ITEM on the journal entry. Please add the ability to put a "location" and "name" against each line in the journal entry, which I believe corresponds to your "Tender Types".
1 vote -
Exporting to CSV file
Let me pick which fields I need or want and set the sequence I want.
1 vote -
Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
1 vote -
Display background color changes for color blind employee
The update to the clover system changed the background colors through the display screen and the payment machine screen. With the current selections, my color blind employee cannot see or use the system. Accessibility options to change the background colors would solve this issue.
1 vote -
bar codes
Report with Bar Code/SKU of items sold for a given time period. A line for the report would have item name, quantity sold, date, price of item, SKU and bar code of item.This will greatly help in a separate POS system for reordering. One can use an external scanner to re-order, or manually input the SKU into the other POS system.
1 vote
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