405 results found
-
Tender Types Report Shows Interac Refund Under Credit - should be under debit!
In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.
Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).
Clover support was unhelpful on 3 separate…
1 vote -
allow users to select mail order/phone order as a criteria for order and transaction reports
Users should be allowed to specify reporting of orders where credit card/debit card info was manually entered because the sale was done over the phone. This should be added as a filter in the default reports.
1 vote -
sorting
Make transactions sortable by last name so when we print them from excel it is easier to apply the payments to our customers
1 vote -
Convenience fee
under setup I added 2 different type Taxes. 1) sales tax 8.25% 2) Convenience fee 4%. At the check out it do not show separately. It adds up both Taxes and shows. This was in reports also we do not know how much sales tax and how Convenience we collected.
1 vote -
Was surprised to find out that end of day close-out reports/print outs are not customizable
Would love to be able to customize the end of day close out report/print out. Much of the information provided and dictated by clover on the print out is rather useless (I do not care about how much went through on AMEX versus VISA versus MC or debit) and the print out is rather long. I would love to be able to see a tax report (which I currently have to print out from the desktop dashboard) included rather than the tender report.
1 vote -
Space in between or line in between order
Please add a line button so I can separate my orders, I have a taco shop and I wanna be able yo separate an order of 5 tacos from another person's order of 3 tacos, please provide a button that says space or line that we can push when we want to separate our orders
1 vote -
applying a tax categorically
Our shop needs to implement a new tax for specific items, i have said items broken down by cateogry.. it would be great if i could assign a particular tax to the category rather than going line by line. PLEASE implement this change.
1 vote -
View tip total without showing sales total
I would like my staff to view total tip amount ONLY, without seeing overall gross sales amount. This ability is needed for salons that are not commission based, the owner should not have to make our total sales visible just for staff to verify their tips only.
Currently, when my staff want to view their total tips for that day, they are able to also view salon total sales.1 vote -
Sales Report for Multiple Devices 30-100 or more
Would it be possible to either put in the sales report, in the summary of the sale's report per devices directly or if we can a search by name tool (search tool to type the name and not just selecting it) or to have the device names in alphabetical order or a way to filter it to make it easier to find what we are looking for per devices. With 30+ terminals some can get lost in find each information per device one by one.
1 vote -
We have got to have a z-out report native to the system. I cannot tell you how many of my clients have expressed the need for this.
We really need the ability to print out a z-out report at the end of a shift. That has been one of my top complaints about the system. I have had people leave me for Square because we do not have this functionality. This should be applied to all Clover devices.
1 vote -
Hourly Sales by Rev Class or Category
Allow for hourly sales report to be filtered down to show revenue class or category sales totals by the hour. For example, how much food was sold between 10 and 11? How much alcohol between 1 and 2 am? Only total sales will show by hour and items report is too much to sort through and analyze.
1 vote -
Transaction Reports
I would love to be able to print a list of every transaction that i've done in a year with out having to copy and past separate reports together. Currently I am only allowed to pull up 3 months at a time, so to get a years worth I have to do 4 separate searches, export the data, and then combine them myself.
1 vote -
I would like to have a Tax line added to Invoices under Virtual Terminal and Transaction type for easier reporting.
I need a separate Tax Line added to Invoices located under Virtual Terminal. I do not want to keep having to just add the sales tax to the totals box and making a note. For easier reporting purposes it would be much easier if a separate Sales Tax line would be added to Transaction type "Invoices"
1 vote -
I need to be able to obtain a report on all transactions that a client has had with me in 2021. She apparently needs this for her taxes.
I need this feature asap. Can you do this? 561-644-4691
1 vote -
Sort by fulfillment time
Sort transactions and orders by fulfillment time for more than one hour.
1 vote -
Larger print on printed Item Sales report.
The text on the printed Items Sales report is small. The text has become smaller after the Reporting app's update on Clover mini. Merchant would like the printed text on the Item Sales report be larger if at all possible.
1 vote -
Costumize label reporting
Wants to costimize how the Reporting Sales Overview are labeled because his staff doesn't get tips for server, they get it for everyone even if they weren't on their shift.
1 vote -
Ability to Export Customer's Statement
Simple report showing a customer's purchases for the month, week, whatever. It can be exported to PDF to email to the customer. The information is already all there; just a quick button to set a time period and export to PDF.
1 vote -
Fix Tax
Once a transaction has posted the tax should not be changed./ We removed the cities we had left and entered the new ones come to find when doing the sales tax report, it moved transactions to closest tax rate
Once a transaction posted and batched it should save it in the reports
I now have to manually go back and match every date and city!!
1 vote -
Subtract Cost of Labor from Net Sales in Sale Overview - REPORTING
Subtract the labor cost from homebase from the net sales in Sales Overview and subtract the COGS from the food items in net sales in Sales Overview.
1 vote
- Don't see your idea?