Print Menu Items Prices to Kitchen Printers
Menu Items or custom items should print the price to the kitchen printer. I almost got in a fight with the Chef because he asked me how much I was charging for a custom item and I told him 8.99 and he asked me to see my handheld. I told him I don't have time for this and we kept arguing and it was embarrassing for the customers watching everything.
Alfredo Quezada
shared this idea
Thank you for taking the time to share your experience with us. We truly appreciate your honesty, and we understand how uncomfortable that situation must have been for you in front of your customers.
We’d like to clarify that showing prices on kitchen tickets is generally not considered best practice. Kitchen staff should only focus on what needs to be prepared and when, without being concerned about pricing. This helps avoid confusion and keeps the workflow smooth.
Regarding custom items, if the chef needs price details to decide on preparation or cost optimisation, we recommend creating a dedicated item in your inventory instead of using a generic custom item. This way, the price and recipe are clearly defined upfront, and there’s no need for back-and-forth during service.
Our goal is to make your operations as seamless as possible, and your feedback helps us improve. If you’d like, we can guide you through setting up inventory items or adjusting printer settings to ensure prices don’t appear on kitchen tickets.
Please let us know if you’d like assistance with this, we’re here to help!
