62 results found
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Have a closing report that splits out the type of credit card and advice customers of changes ahead of time
Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.
1 vote -
we need closeout manually
Now clover only provide closeout automatic every day. but for the business that do not have lots of transaction or sometime have a big amount transaction, the business owner want to make closeout manually or can set up the closeout for every 2 days or every week. this is convenient tool to every Clover user.
1 voteManual closeout is possible on the device today . Can you elaborate on the situation you are having? Thanks
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Add Customer Details back to Item Sales Report
In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!
1 vote -
Scheduled Reports by Email
It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.
1 vote -
Designate cash drawer when there are 2 cash drawers connected to one clover device
Merchant would like a way to designate the cash drawer being used if there are multiple cash drawers connected to one clover device. Also if the log in the cash log app could indicate this as well.
2 votes -
Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
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make running multiple reports easier
I am considering changing my hours of operations; considering closing on Tuesdays at 5pm instead of 8pm. In order to see what sales were on Tuesdays nights vs Tuesday daily total for the past 3 or 6 months to determine if this would be a good idea, I would have to run 2 reports for each tuesday for 13 or 26 tuesdays this is 50+ reports. Each report has to have a start time, end time, report type, etc.
Can I get the system to save report settings so that once I pick a report 5pm-8pm the next report I…2 votes -
Clover Compact
When a merchant has multiple Clover Compacts, the need to close them individually is critical. We have a merchant that has 4 cashier windows and they have to have the ability to close and reconcile separately. The only Clover solution is the Clover Compact with another Compact acting as a PinPad through a security window. They also need to be able to run a totals report for that Compact. Cost is a factor as well.
2 votes -
We didn't get open order print option
Subject: Request for Assistance with Clover Open Order Print Report
Hi Dev Team,
I’d like to bring to your attention an issue I encountered while trying to generate the Clover open order print report. Although the filter functionality is available, there is no option to select a printer either on the POS system or the online portal.
Could you please address this issue at your earliest convenience? It is essential to enable this option for all Clover open order print views. We need the ability to print these reports to verify details such as:
Who opened the order
The purpose…2 votes -
PINdebit transactions that are ran too late to fund next-day should not be included on the batch report
PINdebit cutoff time for next-day funding is 6:30PM EST while credit is 9:30PM EST. If PINdebit transactions are ran too late for next-day funding, you should include that as a caveat on the batch report/email because as of now, PINdebit transactions are included with the rest of the batch and obviously it doesn't match the deposit because they are ran too late to fund next-day. This causes endless confusion for merchants who accept PINdebit. Please include the following: "These transactions were ran too late to fund next-day, and will be included in the next days deposit."
1 vote -
FIX YOUR REPORTS
Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!
8 votesPlease submit a support ticket via https://www.clover.com/help/contact-us
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multi dashboard
On the multi dash it would be nice to be able to export inventory out. If you can let Multi dashboard be like the regular dashboards I think that would be great. It would also be nice to create any report we want. Don't understand the submit thing on it.
1 voteThank you for submitting your Idea to UserVoice.
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failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
3 votes -
NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
8 votes -
A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…6 votes -
Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
End of day icon for balancing registers that is not tied to REPORTING.
As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.
2 votes -
Item sales should be able to be separated by SN on the device's reporting app.
Currently the only option to separate device SN is by choosing "this device" on sales overview screen.
1 vote -
PAYMENT DATE SORT IN TIME ORDER
WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.
1 vote
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