46 results found
-
print cash drop amount
You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.
2 votesThank you for submitting your Idea to UserVoice.
-
Surcharge clarity
Would love it if when our batch printed at the end of the day, we were able to see the days total sales separate of the surcharges. Maybe list them both separately?
2 votesThank you for your feedback, this idea is currently under review. It should be possible to publish the surcharge total for a given closeout batch. We will want to avoid creating confusion in our batch report by publishing too many details.
-
Designate cash drawer when there are 2 cash drawers connected to one clover device
Merchant would like a way to designate the cash drawer being used if there are multiple cash drawers connected to one clover device. Also if the log in the cash log app could indicate this as well.
2 votes -
make running multiple reports easier
I am considering changing my hours of operations; considering closing on Tuesdays at 5pm instead of 8pm. In order to see what sales were on Tuesdays nights vs Tuesday daily total for the past 3 or 6 months to determine if this would be a good idea, I would have to run 2 reports for each tuesday for 13 or 26 tuesdays this is 50+ reports. Each report has to have a start time, end time, report type, etc.
Can I get the system to save report settings so that once I pick a report 5pm-8pm the next report I…2 votes -
Clover Compact
When a merchant has multiple Clover Compacts, the need to close them individually is critical. We have a merchant that has 4 cashier windows and they have to have the ability to close and reconcile separately. The only Clover solution is the Clover Compact with another Compact acting as a PinPad through a security window. They also need to be able to run a totals report for that Compact. Cost is a factor as well.
2 votes -
We didn't get open order print option
Subject: Request for Assistance with Clover Open Order Print Report
Hi Dev Team,
I’d like to bring to your attention an issue I encountered while trying to generate the Clover open order print report. Although the filter functionality is available, there is no option to select a printer either on the POS system or the online portal.
Could you please address this issue at your earliest convenience? It is essential to enable this option for all Clover open order print views. We need the ability to print these reports to verify details such as:
Who opened the order
The purpose…2 votes -
Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votes -
End of day icon for balancing registers that is not tied to REPORTING.
As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.
2 votes -
cash tips
add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps
1 voteThank you for submitting your Idea to UserVoice.
-
I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class
I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class
1 votePlease check the Tender & Card Types report in your clover web dashboard and confirm that it covers what you need.
-
Show the total amount of Cash Back in the Batch Total report
Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.
1 vote -
Merchant Selectable End of Day (EOD) closeout.
Merchant should be able to have to option to choose their own EOD time. We have variable closing times depending on the time of year, when we host catered functions, our food cart is at an event, etc. The only way to make sure we have all sales reported in the same "business day" we need to choose and EOD in the next day. While we can print an interim report, it means an extra day for funds to be processed.
1 voteThank you for submitting your Idea to UserVoice.
-
Add a cross-selling report
Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.
Thank you!
1 vote -
Correct COGS calculation on Sales Report and Item Sales Report
When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.
1 votePlease contact Clover support to resolve your case.
-
Have a closing report that splits out the type of credit card and advice customers of changes ahead of time
Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.
1 vote -
we need closeout manually
Now clover only provide closeout automatic every day. but for the business that do not have lots of transaction or sometime have a big amount transaction, the business owner want to make closeout manually or can set up the closeout for every 2 days or every week. this is convenient tool to every Clover user.
1 voteManual closeout is possible on the device today . Can you elaborate on the situation you are having? Thanks
-
Add Customer Details back to Item Sales Report
In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!
1 vote -
Open Orders
I give in store credit to certain customers, many of the orders are paid weeks after the original order was placed. Unfortunately, the payment is applied on the date it was originally taken and even if it was paid a month later. Affecting our Sales tax Reports creating inconsistencies. Please help us with this issue.
1 vote -
Scheduled Reports by Email
It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.
1 vote -
Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?