129 results found
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add option to hide any or all buttons on the print/email receipt screen after transaction.
add option to hide any single or multiple buttons on the print/email receipt screen after transaction. also the ability to set a limit on how many times the print button will print a receipt. (10 presses results in 10 printed receipts) Currently there is only the option to not display the screen or display the screen.
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1 vote
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Tax should not be calculated on shipping cost
Customer's shipping cost should not be taxed. There should be an option on the web dashboard to separate shipping amount out from item cost so that sales tax is calculated only on item cost and not on item cost plus shipping.
1 vote -
Fix Online Ordering
Please fix online ordering. The text bleeds out of the text container.
For items with long descriptions the text bleeds outside the box and looks really bad. Multiple accounts all with the same issues.
1 vote -
Better retail register interface
It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.
It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…
1 vote -
Exporting contacts for email automation - Moosend specifically
I had square and could sync my customer data to my email platform (Moosend), now I see that I need to purchase an app, however I can't find one that offers compatibility with moosend and I'm not going to switch my email platform. I also can't believe what cost me nothing extra per month (Square), I now have to nickel and dime to add on apps to provide the same features I once had before. I wish there was more INCLUDED with clover.
1 vote -
Allow merchant to cancel online orders
Merchant would like to cancel online orders if they run out of the particular menu item.
1 vote -
Create orders from dashboard and save as 8.5x11 .pdfs.
Ability to create and print orders from the dashboard to .pdf or straight to an external letter-size printer.
Merchant takes orders over the phone, prepares their order, emails or prints out the order as a quote on a letter size sheet of paper, and has it ready when they customer comes to pick up the order.
1 vote -
Automatic Customer Payment Receipt control per device
Being able to auto print customer payment receipt per device basis rather than applying the setting across all devices on the same MID.
Ex, want auto customer payment receipt printed from clover stations while offering manual selection on the Flex device.
1 vote -
Item sales should be able to be separated by SN on the device's reporting app.
Currently the only option to separate device SN is by choosing "this device" on sales overview screen.
1 vote -
PAYMENT DATE SORT IN TIME ORDER
WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.
1 vote -
Remove "ASAP (in 20 mins)" order option from Online Order
From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.
I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.
But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't…
1 vote -
fullfilment of orders
when an item is paid it can then be marked as ship to, partially paid, pick up and once that is done then they can mark it as such. Also create a report so they can see these items in this status.
1 vote -
categories to show on the receipts. ,
When a customer pays for their mattress they want to know who is the vendor on the receipt. That would be the category title and that does not show on the customer or order receipt.
1 vote -
Remotely go to clover from our desktop
Hello
We have 15 locations in multiple states .We want to accessto our clover remotely from our head office.we want to add remotely go to our clover device if we have any problem in clover to expalin our employee.
1 vote -
disable onboard scanner
I have the external scanner hooked up to my clover mini. I need the ability to shut off the onboard scanner. It is an awkard customer experience to have the little scanner window pop up when there is an external scanner.
1 vote -
Update to my "clover rewards not working" issue
Full disclosure regarding my "clover rewards not working" complaint write up:
My previous write up was extremely critical and I want to now speak of a much better customer service experience.
Today, tech customer service rep, Rodney, helped me to see that my rewards program is working as intended by reviewing my dashboard. My issue was not the rewards program.
The problem we still have, however, is our orders app on our clover duo is not working correctly when our customers "check in" with their phone number. When we complete the sale, the customer's name and their sales history from…1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
Cash drawer needs to open when needed without having to enter an amount and reason. We make change about every five to ten minutes.
You used to be able to set it up to do this. I guess new version does not have this feature. Need to add this feature as We sometimes open to cash drawer to make change ever five to ten minutes.
1 vote
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