385 results found
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Gift cards-
Gift cards purchased in store or digitally should link to the transaction so if a customer lost a gift card or a digital one is not received by email or text it can be tracked to be able to resend to the customer. Right now you have to look up the transaction and find it and then go to gift card report and match the gift card so you can find the gift card number if you can find transaction but if digital you should be able to find the digital copy to resend.
4 votesThank you for submitting your Idea to UserVoice.
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Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
4 votesThank you for submitting your Idea to UserVoice.
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custom item
We do not want the "custom item" button to show up on our terminal. Unfortunately, it's not optional. I was told customer service can't remove it. This seems ridiculous. We should be able to turn it off.
4 votesThank you for submitting your Idea to UserVoice.
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Expand quantity view per page
We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages
4 votes -
Decrement comp'd items from inventory
When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.
4 votesThank you for submitting your Idea to UserVoice.
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add a description for items on the POS
Their should be an option that allows us to add an item description that will show on the POS and not just the online ordering
4 votesThank you for submitting your Idea to UserVoice.
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Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
4 votes -
Store Credit linked to customers profile
When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.
4 votes -
Customer Rewards API / Data Export
As many companies use external options for a marketing suite then Clover apps, I believe having an export of the rewards data is very valuable. Since there is no direct correlation between Rewards Users and Customers inside of your clover account, there is no dedicated API endpoint, or means of export to get rewards users, but there is for Customers. I would like to see either the relationship between Rewards Users & Customers, or a way to export Rewards Users data, as this is an easier way to keep your marketing avenues up to date and in sync with your…
4 votesThank you for your suggestion, Clover may consider this improvement in the future.
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manual cash refund
Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.
4 votes -
Bring Back items list on receipt, not just they paid cash or card. items need to be listed
Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25
4 votesThank you for submitting your Idea to UserVoice.
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Digital Gift Card Feature
The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.
4 votes -
Invoices on Clover Go look different than on the Dashboard
The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.
4 votes -
I would like to access the open orders
I would like to access the open orders report on a monthly, or with a custom built date range in the dashboard, right now its only available in the device and as a owner of business its not possible to have a physical presence before the device to run a report.
4 votes -
Tax Inclusive Items
I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!
4 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
ebt
No Cash Option for EBT
We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.4 votes -
Invoice number prompt
Please add the ability for the Mini 3 to prompt for an invoice number. I could do it on the Mini 2 so I know it is possible. I don't want to have to go through the register to enter an order number.
4 votesMessage sent to requestor to update the ticket with more information.
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Delete customers
I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.
4 votesThank you for your suggestion, Clover may consider this in the future.
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Cash drawer needs to open when needed without having to enter an amount and reason. We make change about every five to ten minutes.
You used to be able to set it up to do this. I guess new version does not have this feature. Need to add this feature as We sometimes open to cash drawer to make change ever five to ten minutes.
4 votes
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