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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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211 results found

  1. Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.

    1 vote

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  2. Please, Please, Alphabetize the locations listing on the new Menu. The old Menu had all merchant locations organized alphabetically. The new Menu forces you to review the whole locations list to locate the one you need to switch to. Very inefficient and annoying, when you have a long list of locations. Please

    1 vote

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  3. Please need option on Daily terminal reports for larger Font. New Regular & Condensed Reports on the terminal are great, but Older and visually impaired users have a hard time reading such a small font, as well as older P500's have a hard time printing clearly at that font.Somewhere between current font & font used for "Closeout" would be perfect, with bolding on the section titles.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  4. Client would like to be able to decipher order types via the dining application for reporting purposes. Business Type: Hibachi, instead of the order receipt showing "dine-in", the client would like it to read Hibachi 1 or Hibachi 2, in order to determine which server waited on the table to determine sales and tips, the idea for is for the information to show within the employees reports.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. Please bring back the old online menu interface where we can easily turn on and turn off menu items for online ordering without having to delete them. Clover used to have that interface but it was removed several days ago by Clover.

    1 vote

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    0 comments  ·  Website  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  6. Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.

    1 vote

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  7. I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore

    1 vote

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  8. We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.

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  9. Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  10. "We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."

    1 vote

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  11. The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. The transaction Process take too long. there is a 13 step process to complete a transaction.
    process to run an EBT Transaction or PIN Debit:
    Click New Sale on the main unit.
    Enter the transaction amount on the main unit.
    Press Enter on the main unit.
    Select Card Payment on the main unit.
    Transaction begins—waiting time (~6 seconds).
    Tap Enter on the Pinpad.
    Processing on the Pinpad.
    Continued processing.
    Enter PIN.
    Press Enter to confirm.
    Remove the card.
    Final processing.
    Select EBT Benefit (if applicable).
    Press Enter

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  13. The Sales Overview update is time consuming and is wasting paper. The staff now have to add as you have separated debit and credit - it is still mastercard or visa! You also added the employees to the sales overview - which is not needed as there is separate option to chose that. Unsure what the thought process was on this update, but we will be paying double for the amount of receipts we are now printing out for our accountant. Please keep it simple as that is why we switched to your company.

    1 vote

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  14. I am a salon owner, and I sell services (nontaxable) and products(taxable).
    In Reporting, I would like to see the 2 categories separately, and then the total.
    Is that possible?

    1 vote

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  15. i would like to be able to receive a notification--via phone app or email--for each transaction. i would need to be able to easily toggle the notifications on and off. i currently have to sign in periodically to view all the day's transactions, which is far less helpful

    if this is something you can, or are willing to, do, i suggest also adding a couple of interim daily stats while you're at it. thanks

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  16. Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.

    1 vote

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  17. The 3ft tethering cable is too short and needs to be longer

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  18. When I charge a customer for a poster print we charge by the foot. So if the poster is 2 feet then perfect I just put it into the system as 2 feet. but if its 2 feet 4 inches. then I have to manually calculate the decimal amount because 2 ft 4 in is 2.33. Because there are 12 inches in a foot.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  19. ALL decent loyalty programs require customers to earn status each year -- it is not a cumulative lifetime thing. Making the "Regular" and "VIP" status something to earn annually would bring you to maybe the year 2000 in terms of relevancy of tools.

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  20. We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.

    Please consider adding this feature to improve invoice customization and efficiency. Thank you!

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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