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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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219 results found

  1. We urgently need a proper invoicing system link with the Clover inventory app, with:

    Consecutive invoice numbers (no gaps, easy to track)

    Tax ID integration (to comply with accounting requirements)

    Customer ID for proper tracking

    Easy search and history lookup by invoice number, customer ID, or item SKU

    This is a critical feature for professional use and should be implemented.

    1 vote

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    Planned  ·  0 comments  ·  Invoice  ·  Admin →
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  2. The new layout is creating major problems:

    Inventory Columns Not Saving
    Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.

    Search Function Not Reliable
    The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. There should be multiple options for the time blocks for services that aren't 15, 30, or 60 minutes. such as 20 minutes. Our business can't operate and our customers are becoming very unhappy because the wait times are increasing since our stylists are used to 20 minutes. We deal with kids and they are very unpredictable so those 5 minutes make a real big deal.

    1 vote

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  4. since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Ran across a dental office cold calling a week or so ago. Mentioned I was just setting up a new Clover account at a Barber shop around the corner, along with his new booking website to draw in more business. They said they NEED a basic SEO website to expand their online presence so they can be found amongst others within the community. They are about to look for someone to build it. They’d like to see Clover offer this for healthcare and only need the basics! I told them I’d create a request on Uservoice. How likely is it…

    1 vote

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    0 comments  ·  Website  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  7. The new 2FA on employee pins means that admins cannot change employee pins. It asks to send a code to a number not listed. Most merchants need thier management team to change and/or edit pins. This was possible before, needs to be allowed again. We have a merchant that needs to re-assign 800 pins...

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  8. Can we add a way to add the option to email promos to customers. Multiple merchants are asking about.

    1 vote

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  9. When the receptionist books appointments , the receipt is checked out in her name even when employee is logged under their owncode.
    Please change so it is checked out under the employee who checked out - this is how we track commission. We can’t do that if it only contains the name of the person who made the appointment - >> or , LEAVE THE APPOINTMENT on the calendar, don’t have them disappear after check out so we can match the service appointment under the employee who preformed it.
    This is very important for payroll

    1 vote

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    Under Review  ·  0 comments  ·  Employees  ·  Admin →
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  10. Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.

    1 vote

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     ·  System responded

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  11. Please, Please, Alphabetize the locations listing on the new Menu. The old Menu had all merchant locations organized alphabetically. The new Menu forces you to review the whole locations list to locate the one you need to switch to. Very inefficient and annoying, when you have a long list of locations. Please

    1 vote

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  12. Please need option on Daily terminal reports for larger Font. New Regular & Condensed Reports on the terminal are great, but Older and visually impaired users have a hard time reading such a small font, as well as older P500's have a hard time printing clearly at that font.Somewhere between current font & font used for "Closeout" would be perfect, with bolding on the section titles.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  13. Client would like to be able to decipher order types via the dining application for reporting purposes. Business Type: Hibachi, instead of the order receipt showing "dine-in", the client would like it to read Hibachi 1 or Hibachi 2, in order to determine which server waited on the table to determine sales and tips, the idea for is for the information to show within the employees reports.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. Please bring back the old online menu interface where we can easily turn on and turn off menu items for online ordering without having to delete them. Clover used to have that interface but it was removed several days ago by Clover.

    1 vote

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    0 comments  ·  Website  ·  Admin →
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  15. Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.

    1 vote

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  16. I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore

    1 vote

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  17. We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.

    1 vote

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  18. Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  19. "We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."

    1 vote

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  20. The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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