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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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133 results found

  1. Clover should give an option to change the long receipt barcode into fewer numbers. I have to note down the transaction ID or barcode for review purposes later on. Printing out is impossible. It is much better to key a few numbers then I can pull the previous transaction again whenever I need quickly.

    2 votes

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  2. There is a new update that autoprints when a transaction is declined. In the past in our busy environment we would leave the client with the processor to pay while helping other customers (high volume bar) and we could see that the transaction went thru from across the bar and acknowledge payment. It now prints even when the transaction is declined. Has caused us much grief and lost payments. It should be an option to turn this off especially because it was not a feature before.

    2 votes

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  3. pre authorization needs a way to send a link to the customer so we do not have to have them speak their number over the phone. it's safer for the customer to not broadcast that information. it does it on invoice (with VERY little info) But then it's a final charged fees transaction and is not in the pre authorization phase. customers may not feel safe telling someone their card over the phone. and as a vendor i don't really want to hear, write down or have their full card information in my knowledge base for safety risk and identity…

    2 votes

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  4. Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.

    2 votes

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  5. Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…

    2 votes

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  6. Add Contactless capability to the Solo

    2 votes

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  7. Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.

    1 vote

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  8. 4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.

    1 vote

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  9. Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).

    1 vote

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  10. Starter plan should really have some kind of basic inventory or item inclusion. i lose so many deals because other pos systems have free ability to add an item with a basic price.

    1 vote

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  11. When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.

    1 vote

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  12. I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.

    1 vote

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  13. Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.

    1 vote

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  14. Currently, the emailed/texted receipts are over one page, which causes issues with printing. Clover should allow the merchant to remove extra space in the receipt or remove certain fields (I understand some fields should not be removed, but there should be more options). There is a lot of empty space on the receipts that can be removed.

    This can apply to printed receipts from Clover hardware as well. That is one of our #1 complaints that the receipt is very long. Allow merchants to remove extra space/extra fields.

    1 vote

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  15. Saves an extra step. This was a favorite feature for many business owners who used other systems

    1 vote

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  16. 40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard

    1 vote

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  17. E.g., Servers want the payment receipt to automatically print, but the bar does not

    1 vote

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  18. Currently, Clover receipts display only the payments made and do not show the remaining balance. As a
    result, merchants have to manually write the remaining balance on each receipt

    1 vote

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  19. This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under

    1 vote

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  20. In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt

    1 vote

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