Settings and activity

11 results found

1. URGENT!! Add scanning option back on receipts to enter tips in the tip app.

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   Under Review  ·  4 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   Melissa Mayer shared this idea  ·  Sep 28, 2023

2. Being able to refund a MODIFIER.

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   Back Log  ·  1 comment  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

3. please

   5 votes

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   0 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   If you have a merchant that has EDS Debit, their transactions can be routed to Debit Rails. When routed on Debit rails, these transactions cannot be tip-adjusted after 25 minutes. This is a network constraint, not one imposed by Clover. If merchants are willing to disable EDS Debit support then all of their Signature Debit transactions will be routed as Credit. This would allow the merchant to adjust the transaction/tip amount up until closeout. 

   Thank you, 

   Clover Product

   Melissa Mayer supported this idea  ·  Sep 28, 2023

4. Discount Reason Prompt

   74 votes

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   4 comments  ·  Taking Payments » Discounts  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

5. Guest count in Clover Dining

   98 votes

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   Started  ·  14 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

6. We need the ability to restrict discounts on certain items such as Alcohol..on both on order level discount and an item level discount.

   138 votes

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   23 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

7. Notification when there is communication issue with the kitchen printer

   43 votes

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   2 comments  ·  Devices/Hardware » Accessories/Peripherals  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

8. Tip Entry needs to be accessed on tablet screen AND printed receipt.

   31 votes

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   1 comment  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This feature is under review. 

   
   

   A current workaround is to set up one device with counter service (tip on tablet) and another device with tip on paper. 

   
   

   Thanks,

   Clover Product

   Melissa Mayer supported this idea  ·  Sep 28, 2023

9. Open tab/order transfer option in Register or Orders app.

   89 votes

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   15 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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   Melissa Mayer supported this idea  ·  Sep 28, 2023

10. Option to require a reason for refund

    55 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release. It will be an optional setting for the merchant. 

    
    

    Thanks,

    Clover Product

    Melissa Mayer supported this idea  ·  Sep 28, 2023

11. Tips On Tablet Screen AND Printed Receipt

    71 votes

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    17 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This feature is under review. 

    
    

    Thanks,

    Clover Product

    Melissa Mayer supported this idea  ·  Sep 28, 2023