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  1. 9 votes

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    Trey Burke commented  · 

    Clover....please add this functionality to the Clover Online Ordering.

    A popular restaurant that uses online ordering has reached out to my office mulitiple times asking about this.

    This is what the owner said "The online ordering setup for specific menus lacks a clock specific function and requires the user to manually change what menus are available and when. It would be much more streamlined if specific menus could be set to open and close based on the time of day.

    Feel free to reach out to me directly if you have any questions or need more info on this request. It would be very helpful to all Clover restaurants going forward.

    The comment from Clover only addresses the times that online ordering is turned on.....not the items that could be turned on every day for breakfast, and then different menu items for lunch, and then different items for dinner. The merchant should not have to login every day at those times and check off the different items. It should be rule based for each day!

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  2. 8 votes

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    Trey Burke supported this idea  · 
  3. 2 votes

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    Trey Burke supported this idea  · 
  4. 57 votes

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    4 comments  ·  Reporting Functions » Reporting Functionality  ·  Flag idea as inappropriate…  ·  Admin →

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    Trey Burke supported this idea  · 
  5. 8 votes

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    Trey Burke supported this idea  · 
  6. 14 votes

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    Trey Burke commented  · 

    I agree 100%! I am an ISO and have lots of merchants that are bars and they keep asking for a better/ more efficient way to name a bar tab. It seems like a no brainer and seems like it would be an easy fix for Clover.

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  7. 42 votes

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    Trey Burke commented  · 

    I am tyring to setup clover stations for bar with 10 locations but can't get past the pricing issues! They have day prices and night prices and have daily "special prices". don't want to put items in inventory 3 different times....don't want to use the happy hour app that shows the line as a discount and can't be managed through the dashboard....and still have issues with 3rd party app called Price Adjuster. Email me if you need a case study for having different prices. Sounds like retailers, restuarants, and bars want this feature ASAP.

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  8. 6 votes

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  9. 14 votes

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    1 comment  ·  Taking Payments » Discounts  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 19 votes

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    3 comments  ·  Taking Payments » Other Payments Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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    Trey Burke commented  · 

    Yes! This would be just like a First Data terminal batching out and printing a "detailed transaction report" along with the batch total report.

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  11. 12 votes

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    2 comments  ·  Management Functions » Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Trey Burke commented  · 

    This should be moved to the top of the enhancements list at Clover. I agree that we sell 100's of Clovers to various merchants and I sell on the feature that the Clover can email a Closeout/Batch report each day. However, the problem is that Clover ONLY sends the Closeout report to the OWNER. At a lot of merchants, the owner does NOT want to receive daily emails with batch reports. They want the daily closeout batch report to go to an ADMIN on the Clover such as their Accounting Manager or Business Manager, etc. Clover, please, please, please make a simple "permission button" in the Employees app that we can check off to allow certain people to receive the daily emailed batch report. A good example is we installed 5 Clover devices at a large car dealership that does thousands of transactions. The owner does not want to receive the email. However, the accounting manager wants to receive the email. Until Clover changes this, we usually have to turn off the email closeout report setting. Feel free to call or email me if you have any questions.

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  12. 66 votes

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    Trey Burke supported this idea  · 
  13. 30 votes

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  14. 4 votes

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    0 comments  ·  Reporting Functions » Reporting Functionality  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 29 votes

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    3 comments  ·  Taking Payments » Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 18 votes

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    Trey Burke supported this idea  · 
  17. 43 votes

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  18. 6 votes

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    1 comment  ·  Taking Payments » Voids  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 62 votes

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    5 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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    Trey Burke commented  · 

    When is Clover going to add a VOID button so that a transaction can be voided anytime before the batch closes? Just like every cc machine that has ever existed.

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    Trey Burke commented  · 

    This is VERY important. Clover, please consider this request. First Data's own cc machines like the FD130 can do this. Right now, the Clover only lets a merchant void the transaction right after taking the sale. They have to press the VOID button before pressing the DONE button. If they don't do that, they have to go to the TRANSACTIONS app and click on the transaction and then click the REFUND button. It seems if they do this within 15 minutes of the original sale, it actually treats it like a void. But if they do this hours later, but before they batch closeout at the end of the day, it will only refund.

    Merchants all expect to be able to VOID a sale anytime during the day as long as the batch has not been closed out yet.

  20. 38 votes

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    3 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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    Trey Burke commented  · 

    This is very important. Have had multiple merchants accidentally type in a refund amount that was larger than what they meant to type....for example instead of a $100 refund they accidentally typed $1000 refund. But Clover won't let you void the refund and then rerun the correct amount. It causes all kinds of problems with the merchant, the customer, and the risk department at the processor. Wish Clover (owned by First Data) would allow voids to refunds just liked the FIRST DATA FD130 terminals can do.