Settings and activity
41 results found
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12 votes
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Trey Burke
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12 votesTrey Burke
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69 votesTrey Burke
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11 votesTrey Burke
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16 votes
An error occurred while saving the comment Trey Burke
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I agree 100%! I am an ISO and have lots of merchants that are bars and they keep asking for a better/ more efficient way to name a bar tab. It seems like a no brainer and seems like it would be an easy fix for Clover.
Trey Burke
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8 votesTrey Burke
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20 votesTrey Burke
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27 votes
Hello,
This will be available in a future release.
Thanks,
Clover ProductAn error occurred while saving the comment Trey Burke
commented
Yes! This would be just like a First Data terminal batching out and printing a "detailed transaction report" along with the batch total report.
Trey Burke
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13 votes
An error occurred while saving the comment Trey Burke
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This should be moved to the top of the enhancements list at Clover. I agree that we sell 100's of Clovers to various merchants and I sell on the feature that the Clover can email a Closeout/Batch report each day. However, the problem is that Clover ONLY sends the Closeout report to the OWNER. At a lot of merchants, the owner does NOT want to receive daily emails with batch reports. They want the daily closeout batch report to go to an ADMIN on the Clover such as their Accounting Manager or Business Manager, etc. Clover, please, please, please make a simple "permission button" in the Employees app that we can check off to allow certain people to receive the daily emailed batch report. A good example is we installed 5 Clover devices at a large car dealership that does thousands of transactions. The owner does not want to receive the email. However, the accounting manager wants to receive the email. Until Clover changes this, we usually have to turn off the email closeout report setting. Feel free to call or email me if you have any questions.
Trey Burke
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91 votesTrey Burke
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34 votesTrey Burke
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5 votesTrey Burke
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43 votes
All - We have are updating this status of this request to Under Review, as we did not fully understand that this ask is for a detailed batch report to print from the device.
Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard.
We do have a team reviewing this request. Thank you for understanding our confusion and we will return with an update as soon as one is available.
Thank you
Clover Communications
Trey Burke
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23 votesTrey Burke
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52 votesTrey Burke
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61 votesTrey Burke
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39 votesTrey Burke
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26 votesTrey Burke
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23 votes
An error occurred while saving the comment Trey Burke
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I completely agree. Most merchants forget to press the DONE button after running a sale in the Clover SALE app. They don't have to press DONE when using an FD130 terminal or anything similar. It ends up Voiding the transaction and they don't get paid. They have to call the processor and ask for an Auth log from First Data to get the full cc number so that they can rekey since the customer is already long gone. Please remove the DONE button or create a processing option somewhere to turn it off. Thanks Clover!
Trey Burke
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12 votesTrey Burke
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Clover....please add this functionality to the Clover Online Ordering.
A popular restaurant that uses online ordering has reached out to my office mulitiple times asking about this.
This is what the owner said "The online ordering setup for specific menus lacks a clock specific function and requires the user to manually change what menus are available and when. It would be much more streamlined if specific menus could be set to open and close based on the time of day.
Feel free to reach out to me directly if you have any questions or need more info on this request. It would be very helpful to all Clover restaurants going forward.
The comment from Clover only addresses the times that online ordering is turned on.....not the items that could be turned on every day for breakfast, and then different menu items for lunch, and then different items for dinner. The merchant should not have to login every day at those times and check off the different items. It should be rule based for each day!