239 results found
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Create and Send Invoices Directly from Clover Terminals
Merchants need a way to create an invoice directly from a clover terminal , as well as the ability to create itemized invoices from all terminals, including the virtual terminal.
3 votes -
Epson
We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.3 votes -
Add Prices on Kitchen Printers/ let us customize the printer more
It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.
3 votes -
Provide Total Sales Reporting for Open Orders
Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.
1 vote -
Using the Medium Font for Order Receipts is unusable
On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.
The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.
Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.
If spacing is fixed on the medium font, and items on an order receipt are aligned right…
4 votes -
Reporting
Can you make a report that shows expecting deposit for each employee. I can see the tip amount and the cash sells if I click on details, but I would like it to show on the Employees Reporting page all the employees and what their expected deposit is for a given date range. This is available on the Report app on the device
2 votes -
Allow for the Clover Register to stay logged in for the day
It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.
1 vote -
Clover Flex connection to Ethernet
It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.
2 votes -
Make the out of paper/failed to print notification more noticeable
The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.
1 vote -
Clover Go: Option to remove 'print receipt'
I use the Clover Go with my Android device at Farmer's Markets and Craft Fairs. I do not print receipts (I'm a tree hugger LOL). It would be great to have the option to remove 'print receipt' from the choices shown to the customer after making their payment. I would like to keep email, text, or no receipt visible, and hide the print receipt option.
1 vote -
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
1 vote -
TIP
When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.
Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.
Thank you!
1 vote -
Upcoming releases added to the help site
Merchant and sales agents before were able to see the upcoming releases in the dashboard. They would like to have this option back as this will help them identify new training opportunity and new feature they have been expected to be added.
1 vote -
inventory
Merchant is requesting a feature to be added on the clover devices. He understands that categories can be re-arranged on the dashboard but he would like to be able to re-arrange them on the clover device too.
1 vote -
Give access to customers on Go 2 app so they can be selected for a new invoice.
This makes no sense why uploaded customers can't be selected for a new invoice. This was why I got clover.
1 vote -
Add note when deleting order
Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.
13 votes -
Tabletop kiosk
I would like to have a tabletop kiosk similar to Ziosk, we do not have wait staff in our restaurant because 1. it is hard to find employees and 2 we like to be contactless when possible. We are currently using QR codes on the tables, but the ordering website is a bit confusing for some. Having a kiosk to put on the tables would be great for our older customers, and and a great contactless way of ordering which is extremely important in this Covid world.
2 votes -
Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.
Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.
1 vote -
Cash transaction authorization
I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee
1 vote -
language input
how to charge the delivery fees?
1 vote
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