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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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239 results found

  1. Merchants need a way to create an invoice directly from a clover terminal , as well as the ability to create itemized invoices from all terminals, including the virtual terminal.

    3 votes

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  2. We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
    Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.

    3 votes

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  3. It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.

    3 votes

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  4. Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.

    1 vote

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  5. On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.

    The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.

    Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.

    If spacing is fixed on the medium font, and items on an order receipt are aligned right…

    4 votes

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  6. Can you make a report that shows expecting deposit for each employee. I can see the tip amount and the cash sells if I click on details, but I would like it to show on the Employees Reporting page all the employees and what their expected deposit is for a given date range. This is available on the Report app on the device

    2 votes

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  7. It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.

    1 vote

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  8. It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.

    2 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  9. The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.

    1 vote

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  10. I use the Clover Go with my Android device at Farmer's Markets and Craft Fairs. I do not print receipts (I'm a tree hugger LOL). It would be great to have the option to remove 'print receipt' from the choices shown to the customer after making their payment. I would like to keep email, text, or no receipt visible, and hide the print receipt option.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  11. Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping

    1 vote

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  12. When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.

    Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.

    Thank you!

    1 vote

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  13. Merchant and sales agents before were able to see the upcoming releases in the dashboard. They would like to have this option back as this will help them identify new training opportunity and new feature they have been expected to be added.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  14. Merchant is requesting a feature to be added on the clover devices. He understands that categories can be re-arranged on the dashboard but he would like to be able to re-arrange them on the clover device too.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  15. This makes no sense why uploaded customers can't be selected for a new invoice. This was why I got clover.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  16. Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.

    13 votes

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  17. I would like to have a tabletop kiosk similar to Ziosk, we do not have wait staff in our restaurant because 1. it is hard to find employees and 2 we like to be contactless when possible. We are currently using QR codes on the tables, but the ordering website is a bit confusing for some. Having a kiosk to put on the tables would be great for our older customers, and and a great contactless way of ordering which is extremely important in this Covid world.

    2 votes

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  18. Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  19. I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee

    1 vote

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  20. how to charge the delivery fees?

    1 vote

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