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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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249 results found

  1. merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer

    6 votes

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  2. Have a report available on the POS that shows the expected cash deposit for an employee at shift change

    5 votes

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  3. With more and more states outlawing plastic bags, we are forced to purchase reusable high-end high-priced bags for to-go items. In order to pass that cost along to customers, it would be nice to have clover let you add a service fee for these items by choosing the type of order so that the amount could be added only for takeout orders as opposed to dine-in orders. A surcharge by order type would solve that problem.

    5 votes

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  4. Order receipts printed on a Star 700 kitchen printer do not follow the formatting options that are selected in order receipt setup. For example, when using a medium or small font, the printed dotted lines always print regardless if this option is selected or not in the setup. Grouping items also is inconsistent based on the font size selected. The order receipt preview does reflect the selected options, but the printer doesn't. Clover Station Duo running counter service app.

    5 votes

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  5. The option to have auto print and a manual print at same time.

    5 votes

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  6. This product provides the same service of Epson printers with better reliability, ease of use, wifi, bluetooth, and ethernet networking capabilities, and much better cost at $249.99 to purchase new.

    5 votes

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  7. Toast has it. We need it. More options and more efficient. Please

    5 votes

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  8. Currently the only option for modifiers display is along the horizontal top of the Station screen scrolling from left to right.

    Offer a vertical display option similar to how you can display categories with items displayed to the right. Very helpful for places that have multiple modifiers. This will speed up the transactions ordering times versus have to scroll along the top from one modifier to the next and enhance the user experience of the devices.

    5 votes

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  9. Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item

    5 votes

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  10. The merchant would like the functionality of duel order receipts printing automatically. To achieve automatic printing of the order receipt the option currently selected is "print when hitting save" as the merchant does not want customers to pay immediately. adding a 2nd receipt printer as an order printer, forces the merchant to choose a destination for the order receipt which takes away the luxury of automatic printing of order receipts. Is there a functionality that could be added that will allow the receipt printer to seamlessly double as an order, as well as mimic the settings chosen via the order…

    5 votes

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  11. Merchant wants to be able to just tap the order and the cash drawer reopens.

    5 votes

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  12. Merchant wants Clover Go transactions listed with dates (ie 3/6/19)and not categories such as yesterday, last 7 days, last 14 days etc

    5 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  13. contactless payment is a trend. Apple pay google pay Samsung pay..... I don't understand why Clover Station solo cannot accept any contactless payments. Even old fashion counter top credit card machine can accept NFC payments. Clover Station Solo cannot !??? Can Clover engineering make it happen? at least support P550 printer as optional !!! Please!

    4 votes

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  14. Wish to have Merchant keypad display app working on Clover Mini Version 3.

    4 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  15. On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.

    The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.

    Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.

    If spacing is fixed on the medium font, and items on an order receipt are aligned right…

    4 votes

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  16. Some merchants want to switch processing companies but would lose access to the reporting data in one account. For instance, they are able to easily compare sales between today and this day last year. If they were to switch merchant processing companies, they would lose that privilege and would have to manually log back in into their old account for comparison. A way to export and import this data between different MIDs would be greatly beneficial.

    4 votes

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  17. I would like to see other options for SIM card providers. AT&T doesn't have a good connection everywhere so having the option for other mobile carriers would allow for more merchants to use the SIM option.

    4 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  18. There is no Near Field Communication on the Solo.
    I don't have enough counter space for the duo but need NFC, why isn't that offered. You can ********* the oldest terminals that plug in through the phone line or ethernet, but it's not offered on a WiFi, cloud based system? Not sure what to do but its very inconvenient and my customers are asking for NFC that i cannot provide.

    4 votes

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  19. change Sticky Label font size

    4 votes

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  20. An option to print the special instructions on the top of the receipts/order tickets in red that print on the kitchen (order) printers. Just like how the modifiers print in red.

    4 votes

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