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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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238 results found

  1. change Sticky Label font size

    4 votes

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  2. An option to print the special instructions on the top of the receipts/order tickets in red that print on the kitchen (order) printers. Just like how the modifiers print in red.

    4 votes

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  3. Once items have been fired change color of table so it shows items have been fired to kitchen.

    4 votes

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  4. add delivery as a fulfillment method for online ordering
    This is for merchants who use their own delivery drivers.

    4 votes

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  5. Can we make Thermal Kitchen Printers? The tickets would be easier to read and less expensive as ink wouldn't need to be purchased.

    4 votes

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  6. clover go is not useful without inventory modifiers. please add the option to select item in inventory and then select modifiers. very important!

    4 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  7. The label printer mentioned above provides the same features and more such as wireless, bluetooth, and ethernet connections. The cost is half of that compared to the Epson and has great reliability.

    4 votes

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  8. merchant want to be able to make the logo bigger

    4 votes

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  9. Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item

    4 votes

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  10. 4 votes

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    2 comments  ·  Clover Go  ·  Admin →
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  11. Users (and resellers) have not been notified of the new toggle switch under the Key/Scan menu. It defaults to YES every time you open the app. This is causing Visa and MC initiated chargebacks that merchants cannot dispute (handkeying a chip card that is "present"). There should be Yes or No bubbles instead of any default. So, our users all have to be called and MOTO clients will need to switch the toggle to NO for every transaction. Lots of angry merchants who are losing money!!

    4 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  12. Merchant wants to be able to just tap the order and the cash drawer reopens.

    4 votes

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  13. We run a grocery store and scan more than 10 items for most orders. The scanned items are shown from top to bottom. When we surpass 10, it stays on the first 10 items and we are unsure if we scanned the most recent item or not. This leads to mistakes as we have to drag it up and sometimes click on it or delete/add more of same item by accident. It is very inconvenient and unintuitive. We need you guys to update this so it automatically pulls the most recent item scanned up, or have new scanned items come…

    3 votes

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  14. Online Ordering currently only notifies via email for Scheduled Orders, and Merchant would like to set it so ALL Online orders will send an email notification as just printing to the Clover Mini is not enough as their is no sound associated with the incoming Online order, Merchant either wants the ability to setup an email to notify this or to have the device to provide a sound that an online order has come through.

    3 votes

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  15. Please include setting to print to the kitchen by category. Salad’s together fry’s together burgers together and so on. Two tickets per order 1 by category for the kitchen staff and the 2nd for servers to put it all together for guests

    3 votes

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  16. contactless payment is a trend. Apple pay google pay Samsung pay..... I don't understand why Clover Station solo cannot accept any contactless payments. Even old fashion counter top credit card machine can accept NFC payments. Clover Station Solo cannot !??? Can Clover engineering make it happen? at least support P550 printer as optional !!! Please!

    3 votes

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  17. often times merchants misplace their Clover Flex especially when there are multiple units that are handled. Then there are times when they are stolen.
    Clover ought to consider anti theft mechanism (loud audible alarm or temporary GPS that is activated once and then must be reset)
    call it "AFTER The Flex" Anti Flex-Theft Emergency Response
    Another consideration is to have a live voice response when the unit is detected as off pre-validated premises

    3 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  18. It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.

    3 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  19. The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.

    When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.

    While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…

    3 votes

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  20. Have a report available on the POS that shows the expected cash deposit for an employee at shift change

    3 votes

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