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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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298 results found

  1. Scan items with camera for clover go

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  2. Hello. yesterday my equipment for barbershop and salon arrived. but this system does not have the ability to divide tips for each member nor does it have the ability to divide the amounts by individual for each service the employee did. this delays my day because I have to do it manually daily and write down each service and its prices for each person in the barbershop. it's a problem for me. they should add an app for this to be printed individually per person per service and tips

    1 vote

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  3. Merchant has been advised cash log activity is tracked per device. Meaning only device#1's activity can be viewed at device #1. Merchant is requesting the ability to view all logs for cash from any device linked to the MID

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  4. Most all retailers, C stores and restaurants need the ability to take cash out of the drawer to pay vendors or send an employee out to purchase supplies and this button needs to be function as a negative button accounting and reducing the amount of cash in a drawer.

    1 vote

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  5. When we print a takeaway order via the Register App, we need the option to print 2 copies of the order as the drinks and food are handled by separate areas of the kitchen.

    1 vote

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  6. We have 5 Clover Flexes. They are printing very light with 50% or less charge. This is unacceptable

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  7. Cash back option needs to be available on the Clover Solo and Duo/Pro.

    1 vote

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  8. Prompt for payments on station display instead of mini when using clover pro

    1 vote

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  9. Is there a way for the CLOVER scanner (camera) to be set up to remove the first & last digit on a barcode to mirror their scanner? I have a merchant who wants to utilize their FLEX to scan items but the inventory barcode do not line up because their scanners are setup to only scan 10 digits not 12 but Clovers built in scanner wants to scan all 12 digits.

    1 vote

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  10. Can you add the ability for scanners to read EAN +5 scanning ability for some books that the +5 digits can be read to determine issue number

    1 vote

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  11. It’s not easy for the naked eye on clover flex to have the default but the ability to change category view in clover finding for either the mini clover 2 or the clover flex. The station is fine the way it is displayed.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  12. Keyboard is affected by syncing on the device . When the device syncs while using the keyboard it would default the keyboard to letters or will just not take the input for a brief period of time. This happens on rare occasions but has been seen on first station and station 2018 specially when looking for items on the inventory.

    1 vote

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  13. when entering one order for one item with quantity of more than 1, the qty appears on right as well as item number: this is confusing as it prints on "printer order" showing as "qty number" and "Item number" too close together, making it appear as two numbers together
    example if qty is 5 and item number is "1" , it appears as printed "5 1"
    i think the item number should be on left before item name

    1 vote

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  14. Merchant would like a wider screen for the clover flex like the old clover mobile , it was easier to see the whole register app and place orders right now it’s too narrow and not easy when they have a very large menu items

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  15. Received a clover official TML90. it's actually a peeler mode. yet when feeding labels thru the peeler mechanism, we find that ina. 3 item print job, only labels 1 and 3 print, label 2 never prints.

    1 vote

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  16. As a sales rep I am trying to set up my merchant with a compatible kitchen printer. The issue is that on the Clover pricing sheet, it does not list hardware specifics, like part number or complete model number. This makes it difficult to match it with any printers on hardwareadvantage.fiserv.com/products. Furthmore, when I call Clover support they list 3 compatible printers which does not match the Clover pricing sheet sent to ISO's. I don't know what to order.

    0 votes

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    Hi and thank you for your feedback.


    Unfortunately Clover does not provide this documentation to the ISO channels. Clover Support is only allowed to provide information on the devices we provide to them. If you have specific examples of printers you are able to sell that don't match Clover Support we can review and update their procedure.

    For the information on your price sheet, you should reach out to your Client Business Executive at Fiserv.

    Thank you

    Clover Communications

  17. Would to have the clover dining table layout on clover go

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    0 comments  ·  Clover Go  ·  Admin →
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  18. Display DOB info in the Clover Go App

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    0 comments  ·  Clover Go  ·  Admin →
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