149 results found
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Customers app notes should show up in Register when a tab opens with their name
When a card is run with the same name as someone in the Customers app with notes, the note should appear in a popup in the Register. That way, for example, we can write "Always gets 10% off" or "Use house tab" or "Do not serve" and it will show up to more easily communicate with our staff.
2 votes -
Variable reward point values
Allowing sellers to define the values of points would provide them with far more flexibility. For example, a bakery could award 3x points for specialty or custom items, 2x points for seasonal goods, and 1x points for everything else.
1 vote -
Only reward points for specific purchases/Exclude certain items from earning customer rewards
Currently rewards are all-inclusive. By allowing users to manage what items are eligible for rewards sellers can promote customers to purchase specific items and reward them for doing so. For example, a seller could make it so that their in-store brand is eligible for points to encourage sales over 3rd party brands.
6 votes -
AUTOMATICALLY POPULATE EMAIL ADDRESS FOR VIRTUAL TERMINAL WHEN ADDING EXISTING CUSTOMER.
Merchant is using the payments service plan and is able to download and use the customer app, create, edit and save customer profiles. But when he processes transactions through VT and assigns a customer to the invoice, the email doesn't automatically populate.
Merchant is Bert Warakomski. CONTACT: 203-874-4159.2 votes -
Ability to zero out rewards with a button
Merchant wants to have the ability to zero out their customers rewards point with a button, instead of manually adjusting the points. Also they want the capability to adjust all or multiple customers at once.
2 votes -
Need a method to Zero out Rewards points for quarterly, semi-annual, annual maintenance.
Need a method to Zero out Rewards points for quarterly, semi-annual, annual maintenance.
It's a huge financial liability to not be able to expire points on a regular basis. I need an "easy button" to reset points to Zero for all our customers.
I have been told by Clover Support to uninstall the app and reinstall it, but that did not work. All the customer data and points were in-tact.
2 votes -
STATION DUO: Please autofill customers phone number and/or email if on file for the text & email receipt option on the customer facing mini
Since the Station DUO (previously called the PRO) came out i haven't had a more frequently requested suggestion from my retail merchants. Typically if a customer has a phone number or email on file in the customers app the merchant has the ability to select email receipt or text receipt (on file) after the sale. This option is still here w/ the station duo however on the customer facing display the options for email receipt/text receipt will not autofill w/ the customers info on file. Rather if they desire to receive their receipt via text/email they have to manually enter…
2 votes -
Digital Gift Cards should be allowed for order online 24 hours/day
Currently digital gift cards cannot be ordered outside of normal online store operating hours, which does not make sense. Digital gift cards should be allowed 24 hours/day whether store is open or whether store is accepting online orders or not for regular physical items.
6 votes -
Larger window of time to send Promo notifications
Currently Promo notifications are only able to sent between 11am-7pm EST and any promos sent before or after that time will be delayed until the next time window. Would like to increase the window of time for Promo notifications to be sent. Example 7am-11pm.
2 votes -
Better vetting for final gift card designs or able to use third party designers and card makers.
Gift cards are so expensive through clover gift cards and when I submit them there should be a better system to help owners make sure their final design works. The cost is almost not worth offering to customers.
2 votes -
Canadian Clover Gift cards available
I'd like Clover Canada to make a Clover gift card available for our POS SYSTEM.
3 votes -
Decrease the price on the gift cards. Gift cards don't cost $0.95 to print. You are already charging a fee to load the cards.
Gift card pricing
11 votes -
Rewards updated
Wants to be able to limit modifiers on rewards program. So that customers can only add limited toppings modifiers.
7 votes -
Please allow more functionality in the Customer App
Please, please, please add the features below asap...
-Allow merchants to merge duplicate customer profiles
-Allow merchants to export all of the sales data for individual customers (needed for frequent buyer programs etc.)
-Provide different options for sorting customer names
-The customer search function needs to retrieve any part of the customer's name. For example if the customer has two last names the search function only works if you search for the first one15 votes -
Add a Import Customers from other POS. Have tons of Customers that we will have to manually move.
Please add this feature, have hundreds of customers and it's a real pain to move them manually.
3 votes -
Notify Customer before processing Payments in offline
First Notify Customers that clover is in offline mode before processing payments. This enables customers to resolve connectivity issues
1 vote -
Gift Card Enhancement request
Do you know how Clover now offers the ability to sell digital gift cards online from that hosted customer facing webpage that gets created...
I think that having the ability to create a hosted customer facing webpage that would allow a merchant to put this on their website would be a great idea in the same way that they can sell digital gift cards online
Functionality on this gift card webpage could include the ability to trace the history of a particular gift card as well as be able to do a live balance inquiry
Many other gift card providers…
2 votes -
Omni Channel Gift Card Solution
Clover should have the ability to both sell/redeem gift cards in-store and online (ecommerce). Currently, gift cards can only be redeemed in-store.
2 votes -
4 votes
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I would like to customize the text on the customer facing mini for the rewards program
I would like to customize the text that is displayed on the customer facing mini to encourage people to join our reward program. Similar to what I can do with tipping, just for this.
3 votes
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