138 results found
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Sales tax for e-commerce links
It is very important to have the option to add sales tax when creating an e-commerce payment link, either button or URL. It is hard to believe this doesn’t already exist.
1 vote -
E-commerce Partial Refunds
We process payments and refunds through our E-commerce platform, Big Commerce. We need to be able to automatically process partial refunds through the Big Commerce functionality, not just manually using the Virtual Terminal.
1 vote -
Be able to swipe a card, even though it has the tap and chip option as well.
Have the guests be able to swipe their credit card, even if the card also has the tap and chip option. Some guests don't like or understand why they can't swipe their card, I believe this would make guests happy.
1 vote -
Allow a variable amount to be entered by the merchant
Allowing the merchant to enter the amount they are refunding is necessary, as sometimes the refund amount is simply a few dollars off what they originally paid. Right now, the new partial refund option forces you to refund a complete item.
1 vote -
Be able to generate a link of the invoice and send it to the customer via whatsapp Etc. instead of sending it only via email Same like wave
when getting a invoiced saved....i wanne have the option to genrate the invoice link and have a copy button....like that i can send them on any way the customer would just like to recive them
1 vote -
Urgent Fixes for Recurring Payments
I too am a very annoyed customer having been forcibly moved from PayEz. Clover recurring payments is a mess.
- PayEz and Clover should have run side by side for 3 months.
- Why is it my job to migrate my customer data? And if it is to be that way, there should have been an email with instructions to enter it all across a long time period BEFORE going live.
- We don't care about invoices. We care about taking money on a recurring plan ONE TIME USE. Said differently when we render the service, which was a key part of PayEz…
1 vote -
Button position on the signature screen
When using the Clover credit card machine, the signature screen has the signing field located at the top of the screen and the Clear and Done buttons at the bottom. This frequently results in customers resting their hand on the buttons. If the buttons could be relocated to the top of the signature screen, this would be a great quality of life improvement.
1 vote -
payment link notification
Provide payment notification to the merchant when a customer has completed a payment transaction through Payment Link.
1 vote -
Adding ACH payment capabilities
As a Church our parishioners will do their sacrificial giving online either through credit card or through their checking accounts.
Currently through the Virtual Terminal I cannot input checking account information to payments.
Please add this feature to your Virtual Terminal it would be very much appreciated.1 voteHi Missy
This is a feature that is available on Clover in the US. Please reach out to your sales contact to have you set up for this feature.
Thank you
Clover Communications
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1 vote
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Automated Taxable and Non-taxable items
Currently, Clover can either tax everything or tax nothing. This is unacceptable. You can choose to tax everything and then manually remove the tax on non-tax items on the device. But I have hundreds of items and people make mistakes. This should not be hard to program the software to tax or not tax based on what I choose on my Item list in my Inventory
We need an automated solution. I don't want to rely on cashiers remembering to remove to tax on non- taxables. And I don't want problems paying my Sales Tax to the State.
1 vote -
surcharges
We cannot use contactless payments when a debit surcharge is set on the flex. We need to change the software so that the merchant can add tip, then approve surcharge, and then use contactless. More and more people are using there phones and cannot do payments with cards!
1 vote -
ACH option for Omaha ISO's
ACH option for Omaha ISO's in the virtual terminal. We are placing merchants with authorize.ner because we cant offer ACH through the Clover Virtual terminal. What wouldn't this be ruled out to all channels especially since we can use Payeezy now. Also should be able to have merchants opt into the ACH feature and have a set fee structure that they agree to.
1 vote -
Payment Receipts
I would like the ability to print the receipt at the time the payment is completed instead of having to navigate to the individual transaction afterwards to print a receipt. (I do understand that the receipt can be emailed at the completion of the payment.)
1 vote -
credit card fees
Co-Pricing and credit credit card fees issues.
1. Make it possible for Restaurants to add service charges to individual guests not just to the whole table. i.e. If I want to add a CC service fee I can only do so at the table level, but if I have 2 guests at the table and 1 is paying cash I do not want them to be charged the fee.
2. Co-Pricing would also take care of this issue. When printing a bill have a cash total and a CC total at the bottom of the receipt and have the system…1 vote -
Use Gift Certificates as Payment
Need to add Gift Certificates to Tender Payments. Gift Cards are very expensive to buy and pay monthly fees. If we can make our own Gift Certificates than it will safe us small businesses money.
1 vote -
1 vote
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Transaction Fee % in Invoices
We need to be able to add the a % Transaction Fee as some other systems do if they pay with a credit card. Currently had the feature to calculate it bu on the description says Tax which is not tax and will create discrepancy with the real taxes.
1 vote -
Givex Gift
Givex Gift Card redemption needs a tip option to make it easier on the customer, rather than the server asking the guest if they want to leave a tip and then adjusting the amount manually. It should be a forced tip screen
1 vote -
Recurring payments Add Existing Customer
When we select an existing Customer to add to a Recurring plan, none of the information pre-populates unless the cardholder already has a card on file. At a minimum, when we find the customer in the search bar & click their name, we'd expect the Cardholder Name, Zip Code, or other completed data fields to populate as they already exist in the Customer database
1 voteHello,
Please contact Clover support, they can help troubleshoot why the customer fields are not populating.
Thanks,
Clover Product
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