This is critical. Having an online payment system and not having a notification is being in the dark. Please, guys, in today's world, this is important to have.

currently only the cardholder is notified of a decline payment. Please consider adding notification to the Merchant so that Merchant can better keep there accounting together.
Thank you

Need the ability to assocate a payment made not using the link inside the Invoice. Currently, the only way to clear the invoice that has been paid by other means is to just cancel the invoice instead of mark it as paid.

if invoice is paid over phone or another method, the merchant would like to mark invoice as paid

We just set up a payment link, and have the same issue. If you reconcile your books daily, one would need to use the dashboard to figure out the discrepancies. That's a real pain, and would be easily solved by a payment confirmation email.

I want to know the decline reason for recurring payments also in this notification. or in clover directly to tell me the decline reason and not have to go to the third party website

Yes, please add this. We have 1 account, so 1 official account "owner." We can't keep expecting our VP of Finance to forward dozens of payment notifications per day to the admins in Accounting and Sales.

Yes, please add this ASAP. We have 1 account, so 1 official account "owner." We can't keep expecting our VP of Finance to forward dozens of payment notifications per day to the admins in Accounting and Sales.

It just blows my mind that this is an issue. What good would anyone think could come from NOT telling people when they received a payment. Clover has already made me late on shipments, and communication with my clients.. just because I had NO idea I got a payment!

We just migrated from Payeezy to Clover and we used to get an email notification when a customer made a payment on our website. Even though we were told everything would remain the same, Clover is stating that they cannot do this.

We have been moved to the clover platform by Bank of America. Our previous service would send an email anytime someone made a payment on our website. The loss of this feature has created a lot of hostility for patients who have made payments and we are left unaware. Notifications are crucial, especially for after hour or weekend payments.

Hi. the service I had for 20 years (First Data) got bought out by Clover and it switched over a month or so ago.. now, strangely I don't get any email or txt notifications when people send a payment. I called Clover to find where the setting was for this and they claim "that feature doesn't exist".. I was in disbelief.. so I got on chat.. they said the same thing..then I get online and see hundreds of people complaining on the web about Clover for this very simple basic need.. so I can't believe in 2023 I'm on here having to type a suggestion for a company to allow the merchant to be notified when they are paid. I have to randomly log in and go through all the security checks over and over throughout each and every day to see if someone paid me online for something. I doubt you'll fix this within a week, because that's when I'm switching to a new company. But just know since having online businesses since 1997, I've never once ran into such a dumb idea from a company as this one .. have you not noticed every other merchant account company and online payment service has done this since day one? Getting an email or text when you receive a payment is crucial to running a timely business turnaround and helpful with records, taxes, etc.. you name it.. this why literally everyone else has always done this. I can't believe my company got bought out by you.. out of all companies.

With Payeezy, whenever a client paid, I got an email so that I could proceed with the job, tell the contractor and thank the client. I was ahead of the game. Now, unless I check constantly, I have no idea when a client has paid so am in the dark, behind the curve, not on top of things, and it makes me look bad. I really do not appreciate that this feature was removed. You email the client with a receipt, why not me? Payeezy did it and my last email from FirstData was on 10/15. Nothing but problems and more work for me since then. Please email me when a payment is processed!

And if I did not get a notice, I knew, when the client emailed me that they'd paid, that if I did not get an email, the payment process has failed. Sometimes clients don't realize that and think they paid when they did not.

Add emailed receipt to merchant when a purchase is made. I won't be using Clover because of this not being an option. Before the switch to clover I would receive an email each time a purchase was made. Now my only option is to log into the site and check for payments. Very inconvenient. LMK if that is ever changed

I love using the invoice feature in Clover; however, some customers send a check in the mail or send payment via another method, and I can't currently mark the invoice as paid. That presents a problem. I'd like to have accurate reporting, but I'm instead going to have to mark the invoices as cancelled when they actually have been paid. Please create an option to manually mark invoices as paid. It would also be great to denote which invoices have been manually marked, providing an option for me to record how the invoice was paid, versus invoices that were paid electronically via the clover Invoice method and thus automatically marked paid. Thank you. --Kyle D.

Individual Users need to be notified when payment is made after they create an invoice, not just the admin. The admin is often not in the office and they have to constantly monitor their email and forward to the user. This would be great if
the user that creates the invoices receives notification when the invoice is paid.

This is great. Would like it to be able to be a different email than the log in email also

we are sending out a payment link to our customers to pay directly to us through clover. please add an email notification so that we may receive notice when a customer pays. right now we have to login to clover see when and who pays.

Merchants and their employees need to be automatically notified when an invoice is overdue and/paid. Merchants want to be automatically notified when an invoice is overdue so they dont have to log in and look at each invoice. MErchants also want the reminders of past due to be automatically sent to the customers.

When invoicing customers for payments, it would be extremely helpful to receive an email notification that a payment has been received against an invoice.
Thank you!