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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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32 results found

  1. I need instead of a delete button a pause button where I can pause a payment in a recurring plan but then able to hit resume when I want. This is crucial!!

    2 votes

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  2. We would like the option to disable the "manage" button that allows customers to change their card on file.

    2 votes

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  3. When will recurring payments for Healthcare businesses be available?

    2 votes

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  4. I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.

    2 votes

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  5. It would be nice to be able to make or change recurring charges from the clover station. Currently it seems the only way to do that is from the clover back office web portal. Not all of my employees have web dashboard access.

    2 votes

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  6. The merchant has clients that bill at different time periods and which requires the creation of multiple payment plans, the client suggested a single QR functionality that would notify the merchant of upcoming payments

    2 votes

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    Hello, 

    In an effort to better understand your merchant's request/pain-point, can you please clarify how they intend to utilize the QR code for this? Would it be allowing the user to hit a hosted checkout page with a variable amount? If so, that's available today.

    Thanks, 

    Clover Product

  7. This is KEY for any business using recurring payments. These should be able to be 'categorized' and added an 'item cost', just like normal inventory. When we run reports, we want to be able to see the Gross Profit from Recurring Payments., just like we would with selling any other item.

    2 votes

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  8. Clover Dashboard for recurring memberships. It won't let you simply update the amount to a recurring contract/plan. You have to delete it entirely and re-setup. It would be nice if you could just update their recurring dollar amount and simply hit save.

    2 votes

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  9. Please provide the ability to sort customers alphabetically in each Recurring Plan.

    1 vote

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  10. Occasionally a customers recurring payment will fail for various reasons, ISF, expired card, etc.
    I originally set up Clover to automatically email receipts when payments were processed.
    I have had an issue with Clover sending receipts that make it appear as though a payment was processed successfully when it actually failed to process. This is an issue, a BIG ISSUE.
    I haven't been able to turn off AUTOMATIC RECEIPTS, except to change each customer, individually.
    CLOVER IS SO MUCH MORE DIFFICULT THAN PAYEEZY. I'm not sure that CLOVER is a good option for our business.

    1 vote

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  11. Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm

    1 vote

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  12. Most customers prefer to get communications and invoices sent via SMS. We would like Clover Dashboard - Virtual Terminal to send invoices to patients via SMS. Patients should be able to view the SMS, click on the payment link on the message and make the payment. This should trigger an email to the business notifying that payment has been made.

    1 vote

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