164 results found
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Manual EBT transactions on the Clover Station Pro
Customer is losing sales because you can't manually enter an EBT card on the Clover Station Pro.
3 votes -
ability to split guest check with Gift card
- Split a guest check w/ multi payment> Guest 1 checking out early paying by Gift Card and cash or CC. If you use the GC it take the amount of the entire bill not guest 1. Please allow it to take off funds for guest 1.
- Have the payment options per guest available. Discount, split pay, etc.
- Once guest 1 checks out ability to add to other guest order.
3 votes - Split a guest check w/ multi payment> Guest 1 checking out early paying by Gift Card and cash or CC. If you use the GC it take the amount of the entire bill not guest 1. Please allow it to take off funds for guest 1.
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He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.
He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.
3 votesHello,
This feature is under review.
Thanks,
Clover Product -
Add EBT Cash to the main Clover Device
The Clover Flex and smaller Clover Units have the ability to accept EBT Cash, however the main unit does not have that ability. It would be nice if it would allow for EBT.
3 votes -
3 votes
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Splitting bill by item and be able to split the cost of the item
It would be convenient to split the amount of the item on the register app once you split the bill by items.
3 votes -
change the date on a transaction
Merchant would like to be able to change the date on a transaction
3 votesUnclear what is being requested here. Is this a request to change the format of dates?
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Show Split Amount When Screen Is Flipped
called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.
3 votes -
3 votes
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rearrange tenders
Have the ability to rearrange the tenders for the payments
3 votes -
Merchant wants to have the option to add a service charge at a variable amount.
Merchant wants to have the option to add a service charge at a variable amount and not just a percentage when adding the charge to a table in Clover Dining.
3 votes -
Transactions- Tender Type Filter (multiple Tenders)
Can we get the ability to select multiple card types when filtering data in the dashboard? (Ex: Credit and Debit.) Sometimes we want to see just credit card volume when reconciling, it would save a step from having to export the entire stats and then filter out what we do not want (Cash/GC/Etc.)
3 votes -
Get the reason for failed transactions on dashboard.
When a payment fails the merchants want to see why it failed with detail.
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Please make it as required when making payment to add email-name and phone number
Any payment received requires Name, Email and or Phone number via clover go app, or URL, or QR code
2 votesHello,
Thanks for your feedback. For URL and QR code, merchants can make these fields required within "Account & Setup > Hosted Checkout Configuration".
Thank you,
Clover Product
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Revise Customer Information
You should be able to revise customer payment information. We have a lot of customers that are on a monthly subscription with us. There are times when they have to get a new card and we need to be able to update that customer's information with the new card. OR a minor change like that CC expired and we need to be able to update the credit card exp date. Simple things like that would sure be useful rather than having to delete the entire customer and set them back up again.
Also, seems silly that once we enter the…2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Payment link should categorize income
Payment links should be able to categorize payments coming in. By it not categorizing the payments it makes all reporting functions in the POS null in void as all online payments made just get thrown into uncategorized and then cannot be changed. We run a business that is not a restaurant and the payment links are not a benefit as you loose track of all income if you take any online payments. It is also very inconvenient for our customers not to be able to make payments online with clover.
2 votes -
Add card icon to customers with saved card on file in web dashboard
On the Customers summary and detail page on the web dashboard, add a card icon to the saved customer's record so merchants can quickly see which customers have a saved card on file. Currently merchants have to go in one by one in, click on an order, then view receipt, to determine if there is a card saved. Or they have to query through the Virtual Terminal.
2 votes -
Apply service charge to all orders
Option to enable or disable - Default (will be added to any items with “Default service charge” turned on)
2 votes -
Create a tab - collect the credit card information, apply to the order and process for payment of the order at the end of their visit
Currently there is Pre-Auth or Authorizations. This is not connected to the order/register. Think about when you go out and want to give the server a credit card number to create a "tab". Then use that information to close the "tab"/order at the end of the night.
A customer comes in, orders several glasses of wine, beer and says keep the tab open so we can get more. So you enter the information in an order, but there is no place to save the credit card to apply the payment later.
Pre-Auth is not connected to the order so it…2 votes -
Customer Charge Account
It would be nice if you can charge an order to a customer. We have multiple hospitals that charge transactions to their department. It seems to have the functionality to charge to a customer but it doesn't work. After being on the phone with Clover support for over an hour, it seems that it doesn't work and it also doesn't flow through on reporting.
2 votesHello,
Thanks for your feedback. Can you clarify that the following is what you're trying to do on device?
- Create an order
- Lookup a customer
- Use customer's card on file to pay for the order
If so, this feature is currently under review.
Thanks,
Clover Product
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