224 results found
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5 votes
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Register - EBT Functionality
Merchant would like a feature that would allow him to differentiate food items from non-food items when processing using ebt with tethered devices (Station-to-Mini)
5 votes -
Fast Cash option to include $20
FastPay to have a $20 option, since this is what most people pay with.
Currently, if there is a low ticket price items (ie. $4, there is only a few options, the closest denominations to $4, but no $20)
5 votes -
Transaction App: Request to change "Search" to reflect grand total with tips for charge-back purposes
ISO called on behalf of the Merchant. They had a chargeback for a transaction but was searching payment info from the grand total, not subtotal without the tip. The tip amount was more than the transaction amount but that caused them to not be able to locate the payment info requested by the bank in time. We did educate the proper way to search but he still wanted that search option to be change to grand total with tip and tax amount included.
5 votes -
Allow customers to use gift cards online
Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!
4 votes -
Penny Rounding for Cash Transactions in Canada
As you may know, Canada has abandoned pennies for all cash transactions.
And pennies will be automatically rounded up for $.03 and more, and rounded down for $.02 or less.
This has been universal among all POS systems and Banks in Canada, and I hope Clover can adapt to this quickly, otherwise it's going to cause reconciliation issues
4 votes -
Additional Charges
When Enabled, Additional charges should automatically apply to every order unless removed by employee.
As of now, additional charges need to manually be applied to every order
Thanks
4 votes -
Add option to modify Bill receipt in setup separate from payment receipt
What is printed on the bill receipt is now determined by the setup parameters of the payment receipt. It would be useful to have a separate bill receipt-only parameters setup.
Right now heather and further notes are printed the same in bill and payment receipt. It would be more versatile if that can be set up separately for bill receipt and payment receipt as merchants would like to communicate different messages on each. Example: footnote on bill receipt: The suggested tip is 15% , Footnote on payment receipt: Thank you for dining with us.4 votes -
Allow merchants to enable/disable manual card entry in all devices.
This features is only available with Clover Station 2018, Solo and DUO. Currently, unsupported by Clover Mini and Flex.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
Exchanges
Support exchanges involving items with differing costs. For example, a customer returns a shirt and buys a cheaper shirt, while receiving the price difference including tax between the two items.
Retail merchants frequently complain that Clover is too slow during the exchange process, requiring separate transactions to return merchandise and then sell new merchandise. This is a basic feature of most retail POS systems.
4 votes -
Font Size Choice for Payment Receipt
Just like the option for order receipt choosing the size merchant should have option to change font size of the payment receipt. Thank you!
4 votes -
Want TEXT RECEIPTS option back for online transactions
VERY BIG CHANGE: We'd like to get the option back to text receipts to customers for online transactions (using Virtual Terminal). We are a doctor's office working remotely and adding our patients to your system as 'New Customers' to save their data would be a violation of HIPAA laws. It is too inconvenient to start asking customers to spell out their email address every time we have an encounter with them; before we were able to just use their phone number to send a receipt. Please add this back as a 3rd option for receipts: 1) Email, 2) Text or…
4 votes -
edit or add items to "guest" after one "guest" has already paid
ability to be able to edit a guest after one guest at table has already paid. for example: 4 "guests" at table. guest 1 pays their ticket. guest 2 comes to pay but wants to add a round of beverages to their ticket before paying. this does not allow you to. another example: guest 1 pays their ticket, but guest 2 wants to pay for the drinks on guest 3. you can't change this after one guest has paid.
4 votes -
Custom Item Button in Register
The merchant is asking that the customer item in register have the feature to customize and rename the button in register
4 votes -
PAYMENT OPTIONS
SIMON MANANDHAR/BASICS/ ONLINE ORDERING/OPTIONS TO ADD NOTES AND OPTION TO PAY IN STORE (CASH OR CREDIT CARDS IN STORE) INSTEAD OF THROUGH THE APP.
SUBMITTED AN ENHANCEMENT REQUEST.4 votes -
Register Update- EBT
Merchant would like a feature that would allow her to differentiate food items from non-food items when processing using EBT
4 votes -
Integrate with Mitchell 1 (Automotive SW) for all Automotive Repair businesses
Apparently all automotive merchants (according to this merchant) utilize Mitchell 1 Software in their industry. I recommend Clover integrates with it to offer the ability to process transactions as he said their pricing is extremely high and they don't have options. Just a thought.
4 votes
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
Mitchell 1 could integrate with our Semi-Integrated solutions to offer it to Clover merchants. An integration initiated from our side does not align with our current priorities.
Thanks,
Clover Product
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Quick Sale Option
Merchant would like to be able to have a quick sale option for a parking garage. Merchant wants to be able to have customer insert/swipe card and the device to automatically have a predetermined amount; also would like to be able to hit the option of CASH when customer has cash instead of choosing the amount of cash.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
Ability to Capture Signature for custom tender type
There are clients for whom merchant would like provide In-House service/delivery/takeout of the items.
This In-House items/service will be billed or invoiced once a month and they would like to get a signature option to be printed with the custom tender type sales to record the pickup/delivery.
Is it possible to add something in that nature to ease up the confusion of if the item/service was received or not.
4 votesAdminKevin Nathan
(Admin, Clover)
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. We would recommend looking for a semi-integrated solution that supports this signature workflow on our devices.
Best,
Clover Product -
Service Charge On One Item
Add service charge to only one item instead of the whole bill.
4 votes
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