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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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65 results found

  1. The Multi-Location Dashboard is great, in theory. However, 3 BIG changes can drastically help franchises and enterprise level businesses. This would allow Clover to stay competitive in the market without merchants switching from Clover to higher end POS' to compensate for lack of options for franchises and enterprise level businesses.

    1. We NEED the ability to not only link, but to support and have full functionality of multiple locations for the Multi-Location Dashboard using ALL current service plans, including the older $29.95 Register plan and current Counter Service plans. Merchants should not have to downgrade from the current Counter Service plan…

    36 votes

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  2. Currently clover allows for Order IDs to be searched on the clover dashboard. Clover also allows you to enter order numbers but the only problem is the order number are not searchable on the dashboard, only on the device. So when the merchant manually enter their invoice numbers on their transactions, these numbers are not searchable on the dashboard.

    If the order number is searchable on the clover device, the option should also be available on the dashboard.

    34 votes

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  3. Merchant would like the ability to go back to the previous version of the clover dashboard app, or if it's possible to have more functionalities on the new version that will resemble the old one.

    25 votes

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    Started  ·  Jeff Martin responded

    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  4. For merchants who own or operate multiple locations, it would be nice to have the ability to see reporting for those locations on one dashboard. Love all of the reporting options today (Total payments, by item, by employee, taxes, etc.) but would like to have that information aggregated across all of my locations somewhere.

    22 votes

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  5. When you create a new category can we implement a color for the category? Default it to white with like 25 colors to pick from and then make that category button that color. It is a lot easier for the eye to relate to a color when in a hurry then having to read. Not to mention all of our competitors can color code buttons.

    17 votes

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  6. Ability to Delete overdue invoices on the Clover Web Dashboard

    13 votes

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  7. Currently, BC"s have to call into Clover Support to have an Auto-Batch time changed, we have received trainings on this and have to differentiate between when the Merchant Batches and when First Data Host closes the batch out. This also is related to which bank the merchant uses to have next day funding capability. Every time I have called in and very clearly explain what batch time they need in order to get next day funding and even include my Time Zone(Central) vs. Eastern- I still have it formatted incorrectly about 50% of the time. It would save us time…

    13 votes

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  8. I have one main company and there's 3 different branches. Different prices and different menus. Main company is the same - banking wise. I would like to see the clover dashboard operate similar to Quickbooks online. You log into one dashboard and have the option to select one of your companies and see individual sales and run individual reports.

    12 votes

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  9. Merchant would like the option to be able to create and delete a variant item from the dashboard. Merchant can only create and delete the variant items with attributes from the Clover device.

    Please add the option to create and delete items that are variant from the dashboard.

    12 votes

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  10. Within the dashboard mobile application the merchant would like the ability to view reports from "previous day". at this time when selecting the range of view, the options are: "today"- "this week so far" - "this month so far"

    10 votes

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  11. PC to have Variants option when adding items

    As on the Clover device, I would like to add new items with variants on the computer.

    10 votes

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  12. 9 votes

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  13. from the dashboard be able to modify happy hours times and specials

    8 votes

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  14. Merchant informed they would like the old dashboard app display. Merchant informed they are wanting to view the sales graph as soon as they log into the dashboard app.

    8 votes

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  15. Merchant says that she want to have apps such as Reporting, Cash Log, transactions app have options to hide or delete any additional data that does not apply to her business.

    8 votes

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  16. Please add the current MID being viewed back under the Help button in the Dashboard Version 3 -- MANY Merchants do not know their MID and ask us where to locate it, and it's a little more involved than just "click Help at the top"; additionally quite a few merchants have two different MIDs under the same name and they go back and forth from the dropdown, but the way they used to confirm they were looking at the correct MID, was to check under help, now it's much more cumbersome.

    7 votes

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  17. The ability to set primary location upon logging in clover dashboard. Similar to how you can set primary location in clover go app upon logging in.

    7 votes

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  18. The ability to hide existing active or inactive Clover MIDs/Clover Accounts within the Dashboard to identify and manage accordingly

    7 votes

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  19. Beginning yesterday afternoon I have no access to my complete inventory. I cannot add labels to new inventory. When I click on inventory there is no way to see the title of what the inventory is. The whole thing changed and I would like to know if this is temporary because I do a lot of my business that way

    6 votes

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  20. Add filters in Transactions App to be available on Clover Device and Dashboard

    5 votes

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