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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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157 results found

  1. We need a 3rd Party Ordering Check Box so we can have a separate Inventory/Menu, in the INVENTORY>ITEMS submenu so that we can price DoorDash etc independently, from our POS or our own Online Pricing

    22 votes

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  2. Multiple Menu. Can you please add the capabilities to have multiple menus for 1 mid instead of using 2 mids as is the practice now.

    42 votes

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  3. How can we make Categories go away for certain time period ?

    For example, merchant has Breakfast, Lunch and Dinner menu and the prices are not the same. Since they do have such a large menu they don’t want to see Dinner menu during breakfast time or breakfast menu during dinner.

    11 votes

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  4. Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!

    3 votes

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  5. For a smoother and efficient process for the kitchen (especially when we have a big group) allow the system to always populated the appetizers to the top of the ticket and deserts is always populated to the bottom

    1 vote

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  6. Merchant would like to have separate prices for online orders that are different from the POS

    12 votes

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  7. For takeaway orders in the UK, there are different VAT rules to eat-in orders. We need the ability to force the takeaway Section in the Dining App to use a different order type to that used in the Seated Sections. The ability to select it in the Register App means that the wrong order type can be selected; which has implications in assigning the correct VAT treatment to the items ordered.

    1 vote

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  8. the option to schedule Orders in Dinning app, it can help to set up orders in store for pick up another days like caterings

    1 vote

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  9. Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.

    1 vote

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  10. A log is critical for Clover Dining, similar to tables. Who opened the order, time opened, Changes (e.g. Add burger time, add drink times) , time order was fired, ...basic internal controls. Even half of this would be beneficial. It is difficult, even with cameras to track the sequence of POS activity when things go wrong. Process improvement and theft prevention.

    2 votes

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  11. We have a bar with 16 stations; 8 solos,3 minis, and 5 flex. We have a remote printer that fires cocktails to the bar. This is only on the flex devices that are used for table service. The problem is, if a table is opened on the flex, then a station is used to ring a drink, when the flex is used to ring another drink, the drink that was rang on the station(by a bartender, who then makes the drink)fires with the drink just rang on the flex. The service bartender makes both drinks, not knowing that one has…

    4 votes

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  12. If a restaurant is using Clover Dining and takes a ToGo order through the non-table orders tab, the final disposition is "Fire All" or "Pay". However, if the order is placed through Register, the final disposition is "Save" or "Pay". Some restaurants find this confusing for servers. If a merchant is using Clover Dining, suggest the experience be the same no matter which app is used to place the order with the Clover Dining experience being the default.

    3 votes

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  13. Merchant would like to be able to add a specific guest name without adding a order note in the Clover Dining App

    5 votes

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  14. Provide reporting for guest head count. Also include total table head count on order tickets

    4 votes

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  15. Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.

    6 votes

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  16. This is a bug, not a feature, but the tech support person told me to report it here. When you change the layout in an inventory category, it does not change on the online menu -- for days -- you should be able to immediately see your changes on the online menu, and not wait for some trigger/reset to happen.

    2 votes

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  17. The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".

    For example, Sandwiches, Sides, Etc.

    Right now, line items:

    1 Sandwich
    1 Fries
    1 Dessert
    1 Sandwich
    and so on..

    Thank you !

    1 vote

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  18. When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.

    Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…

    1 vote

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  19. It would be great if I can have the same menu items for lunch and dinner and have them switch price based on time of day

    3 votes

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  20. Need a better layout for bars adding cocktails, beers, rounds etc.

    4 votes

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