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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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153 results found

  1. The highest valued integration parameters would be:
    - Clover Dining Station ability to allow an employee at fine dining restaurant to pull a reservation from HostMe and seat them at a table in Dining application.
    - Send the data back to HostMe to show that the client was seated and showed up for their reservation and dined for X hours and minutes based on when the table is closed in Dining Station
    - Sync customer data between HostMe and Clover - 2-way if possible.
    - Allow employees to access HostMe in the Clover Dining Station GUI so that the Clover…

    1 vote

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  2. Example Scenario: Waiter has opened a table in Clover Dining and has 4 Guests. Each guests has ordered a menu item. Guest 1 decided to share a menu item with Guest 2. That menu item cost $10.00

    Solution. When selecting the menu item on the screen previously to payment 3 dots appear. When those dots are selected more options appear to pay for that item or move that item.

    ****PLEASE ADD SPLIT ITEM BUTTON ON THIS TAB. ONCE SPLIT ITEM TAB IS SELECTED THEN NUMBER OF WAYS TO SPLIT THE ITEM SHOULD APPEAR. THE NUMBER WAYS SHOULD DEFAULT TO THE…

    5 votes

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  3. We can put the customer name in the 'note' but it would be very helpful if the customer name was able to be displayed in the actual floor plan at each table or seat.

    3 votes

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  4. When dine in — there needs to be a mandatory identifier for the table, place or area for which the order is coming from. Then servers will know where to take the food and drinks in a room of 300 tables

    1 vote

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  5. ability for restaurants to add photos and descriptions of their menu items on their online ordering webpage

    11 votes

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  6. For apps with icons on the top right of the title bar, could you space them farther apart and have them colored instead of being gray color. We have trouble see gray against white and we have fat fingers….

    2 votes

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  7. Merchant would like the ability to take reservations out of Clover Dining.

    9 votes

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  8. Need to lock screen after order is entered so next server doesn't use the wrong user account

    2 votes

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  9. It would be nice to be able to put the dining app in demo mode

    4 votes

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  10. Owner uses clover dining and tables and wants to split different ways on guests or per guest as a guest may pay with 2 different type of cards. Right now it is required to move orders to different table but if all tables are used there are not more split in different and types of tenders by each guests

    2 votes

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  11. The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.

    128 votes

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  12. When using Clover Dining we are putting orders in at the guest level. Because of this we would like to see reporting down to the guest level. Thus # of guests served, average order / guest, break down of orders by guest (Food, Drink, Appetizers, etc.).

    5 votes

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  13. In clover dining managers an/or staff should be able to move, edit, or delete credit card transactions without having to delete the entire transaction and start over.

    3 votes

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  14. Hit Repeat Round Button in Clover Dining, select Printed Drinks, and all the same modifiers, under multiple guests, Pop up stop screen, are you sure you want to repeat? Done. Adds to respective guests. This could also be used for All You Can Eat nights. Bottomless Sides, etc.

    22 votes

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  15. THIS IS VERY IMPORTANT FOR ALL TO-GO RESTAURANTS: We use the CLOVER order APP everyday. We are now mostly to go with online orders. We need the APP to give us the option of setting customer lead-time expectations based on the number of orders in the queue (all orders must be time sensitive and consider the queue of BOTH orders in-house and to-go..

    Specifically, we need to be able to say to customer orders online a auto reply message of when their order will be ready before they hit pay: "If there are 10 orders in the queue (both in…

    11 votes

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  16. Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.

    8 votes

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  17. Handle case that we add/remove a modifier group from a menu item and we want to retrieve catalog changes after a specific modifiedTime. Now the above action doesn't change the modifiedTime to items/modifierGroups. So if we want to track catalog changes after a specific date we have to fetch all modifierGroups and their items, and check if an item has been added/removed.

    3 votes

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  18. The Ability to Arrange Menu Items both Online and on POS Device

    3 votes

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  19. In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…

    4 votes

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  20. ability to remain in the order when hitting print bill to pay instead of going back to the dining app screen layout. this is just an annoying extra step.

    1 vote

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