162 results found
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Multi device usage
We have a bar with 16 stations; 8 solos,3 minis, and 5 flex. We have a remote printer that fires cocktails to the bar. This is only on the flex devices that are used for table service. The problem is, if a table is opened on the flex, then a station is used to ring a drink, when the flex is used to ring another drink, the drink that was rang on the station(by a bartender, who then makes the drink)fires with the drink just rang on the flex. The service bartender makes both drinks, not knowing that one has…
4 votes -
Register and Clover Dining Apps Consistency
If a restaurant is using Clover Dining and takes a ToGo order through the non-table orders tab, the final disposition is "Fire All" or "Pay". However, if the order is placed through Register, the final disposition is "Save" or "Pay". Some restaurants find this confusing for servers. If a merchant is using Clover Dining, suggest the experience be the same no matter which app is used to place the order with the Clover Dining experience being the default.
3 votes -
Need Guest Head Count
Provide reporting for guest head count. Also include total table head count on order tickets
5 votes -
86 items by employee
Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.
7 votes -
Add Guest Name In Clover Dining when Creating a
Merchant would like to be able to add a specific guest name without adding a order note in the Clover Dining App
5 votes -
change inventory layout doesn't work, or is very delayed...
This is a bug, not a feature, but the tech support person told me to report it here. When you change the layout in an inventory category, it does not change on the online menu -- for days -- you should be able to immediately see your changes on the online menu, and not wait for some trigger/reset to happen.
2 votes -
Order Receipt Breakdown - Urgent!
The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".
For example, Sandwiches, Sides, Etc.
Right now, line items:
1 Sandwich
1 Fries
1 Dessert
1 Sandwich
and so on..Thank you !
1 vote -
Allow item prices to change based on day or time.
It would be great if I can have the same menu items for lunch and dinner and have them switch price based on time of day
4 votes -
Offer split check presentment.
Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…
2 votes -
Choose a printer manually for restaurants that have more than 1 bar
When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.
Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…
1 vote -
Bar tab
Need a better layout for bars adding cocktails, beers, rounds etc.
4 votes -
ReOpen Closed Tickets
We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.
10 votes -
Bookings on clover for dining
We currently have to use a paper book to take bookings and when I am away from the restaurant I can’t access the book to check available tables
2 votes -
inventory decriment
Currently the inventory doesn't decrease in restaurants for open checks. If someone orders an item that has to be decreased since there are limited items such as specials, etc.. or limited seasonal items, then for restaurants, the on hand count should decrease as the item is ordered. In current state, the inventory doesn't decrease until the check has been closed out and this gives false on hand counts which can cause servers to order items that have been depleted already. For restaurants, please decrease on hand counts when items have been fired to the printer instead of when the check…
1 vote -
Dining and Register - cancellation tickets
With Dining and Register...busy restaurants need the ability to send cancellation tickets to the kitchen. Please make this another button within each item (within the existing order). Further, this has to go to the order printer/KDS only...it should NOT appear on the customer's bill!
19 votes -
Simplify Menu Modifiers
When selecting Modifiers, Clover needs to be able to add a "Add, hold, or swap" button.
I am working on getting my menu into Clover, but am used to Aloha, Cake and Toast. Each of these competitors have this ability, and I am shocked that Clover cannot do it.
What I am left with is to double or triple the size of my modifier group which will drastically complicate my menu. Please help! I feel like this is a simple change that will make a huge difference!7 votes -
Disable table colors changing to red in Dining when the tables are occupied for a long time
Would like the feature for tables that are occupied for a long time in Dining turning red to be removed or an option to be added to disable this feature.
1 vote -
dining software
fast cash with no explanation for managers
multiple gratuity lines
see table number on tips app
should be yellow when things are on hold - hard to tell when something hasn't been fired
Need PPA count
table count should be able to adjust depending on where people are sitting
should be able to re-open table when refund has been issued incase wrong table was closed out1 vote -
i want to add pictures to the items, how can i do so, if i cant please it would be a recomendation for the next uodate
how can i do so, if i cant please it would be a recomendation for the next update
it is very important, for any type of businessthank you
8 votes -
Happy Hour Price can be added to existing order for same price even AFTER happy hour is over
I caught my employees, just adding quantity to existing order instead of a new drink. By doing this they are adding to existing happy hour prices, instead of a new drink at full price. So customers who come in right before happy hour ends, are still receiving happy hour prices as long as bartenders add to it and not ring in a new drink. POS should automatically eliminate and stop happy hour prices since times are entered in pos.....
3 votes
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