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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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407 results found

  1. With online ordering, we can printing items to kitchen using the alternate name but cannot do so with modifiers? That is a big issue for us because our alternate name is in Vietnamese and our kitchen staff cannot read English. I'm not sure why that was not developed when developing the online order since it prints fine when we enter the orders with items and modifiers with the devices.

    1 vote

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  2. Create a program to prohibit the sales of alcohol On a particular day during particular hours.

    1 vote

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  3. I have bottle deposits listed as one of the tax rates (I do not see another way to do deposits). Now we have 12 different tax rates. (See Below).

    Bottle Deposit
    Bottle Deposit 12pk s
    Bottle Deposit 15pk s
    Bottle Deposit 18pk s
    Bottle Deposit 24pk s
    Bottle Deposit 30pk s
    Bottle Deposit 36pk s
    Bottle Deposit 4pk s
    Bottle Deposit 6pk s
    Bottle Deposit 8pk s
    NO TAX
    Sales Tax

    Wines do not have deposits so I would like an option to turn OFF all other tax rates with one button because currently I have to uncheck all of…

    1 vote

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  4. you need to let us see items without categories when we look at inventory on BOTH virtual site and machine how else can we correct things?????

    5 votes

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  5. When an order is placed that is transferred to a different server the order gets fired a second time which causes confusion in the kitchen during busy periods.

    2 votes

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  6. Merchant requesting an enhancement to be able to Assign Revenue Classes from Device not just the Dashboard like in the past

    1 vote

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  7. I want to be able to run a report that shows me all the inventory that has not had sales for 6 months or longer to recognize aged inventory that needs to be discounted and clearanced to sell.

    It tracks all the sales data, I just need it to show me what didn't sell within selected date ranges.

    5 votes

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  8. Please allow Modifier to be Duplicate like the item in Clover inventory app

    2 votes

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  9. Clover online APP
    Customer can't add quantity on Modifier

    Can you please allow to add quantity on any Modifier as example:

    Green Sauce +$0.30 1 +

    3 votes

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  10. you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.

    2 votes

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  11. We need the ability to add a revenue class to a new inventory item directly from device. I've seen this requested as far back as 2021 but it is still not an option. Revenue classes are vital to inventory management and reporting and so it makes no sense that they can only be added through the dashboard. This is very cumbersome and unnecessary. It would be so easy to add "revenue class" as an input option on the "add item" screen on the device and it would save a huge amount of frustration and time on the user end.

    2 votes

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  12. Being able to refund a MODIFIER when we don't want to refund the whole item or whole order.
    For example, someone orders a salad and chooses to ADD CHICKEN (which is a modifier). That modifier is +$6.
    Later that day, the customer calls because their salad did not include chicken & they want to be refunded for the chicken ONLY.
    Right now, you can only refund the whole item (salad + chicken) or the whole order. We want to be able to refund MODIFIERS (only the $6 for adding chicken).

    9 votes

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  13. Hello,

    I wanted to know if you can add a expiry option where products are added. I have a retail store For A Dollar Plus in Lititz Pennsylvania, and have over 5,000 items, and probably 2,500 or more have an expirey date. If it was an option then I can view products expirey dates in Inventory Report. Currently, I have to check products manually.

    I would really appreciate it if this can be added to Clover.

    Thank you,
    Salmon

    1 vote

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  14. Have the option to go back to specific dates to check on the inventory that was in our system at that specific moment.

    2 votes

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    1. Have the option to set it up to be the default value for all items added to the inventory. AND/OR
    2. Bulk edit to choose this option (Automatically manage availability) for the entire inventory/each items.
    4 votes

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  15. i need to export my inventory by category , like all of my clothes are together, shoes together, jewelry together and so on ....my inventory is in sections throughout my store and being able to export by category would keep me from running all over the store A-Z ....currently the category will not export , the 3 dots at the top right will only enable you to delete !! NOT GOOD

    5 votes

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  16. When using the Multi-Location Dashboard Inventory we are consistently having to make updates to locations and other attributes multiple times before the change is actually saved to the item. Many times I have to make a change at each location before it will accept the updates.

    Additionally, having ALL the functionality at the multi location level that we have at the individual location level - many things have to be done at the location level and with multiple locations have to make the same change multiple times is very time consuming.

    1 vote

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  17. Allow the online order name to be added to the inventory spreadsheet so that merchant can make bulk updates or see a list of all the online ordering names.

    1 vote

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  18. Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.

    1 vote

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  19. It would be nice to be able to filter inventory items by category and other features when on the web dashboard.

    5 votes

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