56 results found
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Shipping Function
I am a vender in central Florida and have number of customers that are visiting.
There is a growing number that buy items and request to have them shipped to their home across the US.The Clover device does not allow for shipping to be added without taxing the shipping cost. This presents a challenge in accounting and customers question the tax cost.
Is it possible for develop the program to add shipping without adding ang cost.
1 vote -
Ability to manage Discounts from Mult-Location Dashboard
When managing multiple locations with the same inventory and discounts it is extremely time consuming to be able to enter/manage discounts as they have to be entered individually under each Location. I would like for the discounts to be added to the Multi-Location dashboard like the Items etc are - with the ability to enter the discount 1 time and select which location it will apply to or at the location level be able 'select/unselect' which of the discounts apply to that location.
1 vote -
Refund Item option with Debit Card payment
I need an option to refund one or more specific items to a debit card not just to refund the entire payment. There is this option on credit cards and cash sale but not debit cards. Most of my sales happen via debit card so this would be incredibly handy when a customer comes back to return just one or two items
1 vote -
Sort Revenue Classes Alphabetically
When looking at the report sections on the dashboard it would be nice if you could sort revenue classes. I would like to see revenue classes be in the same order every single time, even if they didn't have sells for a given time period. This allows me to update quickbooks faster.
2 votes -
Add a mandatory line item on a QR code that shows company name or orgaization name when a customer is placing order or donation via QR code
Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization
1 vote -
no Yelp or confusing items on website
Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.
1 vote -
Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote -
Manual Close out
We are unable, in Canada, to change from automatic closeout to manual closeout. Why??? This needs to change as our office closes different days and times/hours. With this set on Automatic closeout, we get a "grayed out" icon that we cannot closeout, therefore, we cannot get our daily totals so we can balance at the end of the night. We need to record our Visa/Mastercard/Debit totals on our own spreadsheet to determine if we balance with Clover. When is this going to be fixed in Canada? If it's available in other Countries, it should be available in Canada. We ONLY…
1 vote -
Ability to see more of the reports without exporting them
When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.
1 vote -
Add nicknames for locations
Merchants need the ability to have nicknames for locations when they have multiple locations on the dashboard without affecting the name that prints out on the receipt, that would make it easier to toggle between locations instead of having to make checks to ensure merchants are accessing the correct account
1 vote -
View of Items
Inventory - Items, the view needs to be fixed so that the full name of the item can be viewed. So the column width just needs to be expanded. Just a simple fix that would really help.
1 vote -
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
1 vote -
Removed items shouldn't include items deleted during online ordering
The removed items report includes items deleted in cart during online order. It messes up the report by a lot.
1 vote -
Correct Amount and Number of Open Orders on the Dashboard
The open orders on the dashboard doesn't display the correct amount or the correct open orders. It needs to be fixed. It was messed up during the last update a few weeks ago. This helps provide a better summary stats.
2 votes -
allow exchange/refund for any item regardless of price and print new receipt showing $ difference
Currently can only exchange item for another item of same value. Prefer exchange item for another item regardless of value, then be able to print receipt showing either the net amount refunded or the additional amount purchased.
1 vote -
Multiple default tax options
Living in a city with a separate tax from the state sales tax it is impossible to have both taxes set up as default. I can do this by combining the taxes as 1 tax, but then reporting does not separate the taxes. It would be nice if we were able to have the ability to have default applied & line items of 2 separate taxes.
The growing trend of cities, municipalities, etc. with their own taxes would make this seem like a no brainer and shouldn't be a difficult addition2 votes -
Being Able to Export Clover Monthly service charges on Dashboard
Business owners should be allowed to export their Clover Plan statements on the dashboard just like their merchant statements
1 vote -
Filter Virtual Terminal Transactions in Dashboard
Currently there is no way to filter by payments made through the Virtual Terminal in the Clover Dashboard. Existing workaround is to export transactions to csv file and sort by keyed transaction. Merchant would like an easier solution for filtering Virtual Terminal transactions, similar to what exists for device filtering.
1 voteHello,
This feature is under review.
Thanks,
Clover Product
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Create a phone friendly dashboard
Merchants complains because when login to the dashboard through his phone (he tried iPhone and android), the display is not programmed correctly, so he would see wider or bigger pictures and is not able to tap on buttons because he can't view them correctly.
3 votes -
remove telecheck transaction from dashboard
Merchant would like to remove/delete telecheck transaction from the dashboard for accounting purposes. When a check isn't scanned successfully or if the wrong option is selected. The system assumes the check will be physically deposited that same day, so it adds it as a sale on the dashboard. Most merchants don't do that. They will rerun it and then their sales are incorrect for the day.
2 votes
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