56 results found
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Shipping Function
I am a vender in central Florida and have number of customers that are visiting.
There is a growing number that buy items and request to have them shipped to their home across the US.The Clover device does not allow for shipping to be added without taxing the shipping cost. This presents a challenge in accounting and customers question the tax cost.
Is it possible for develop the program to add shipping without adding ang cost.
1 vote -
Ability to manage Discounts from Mult-Location Dashboard
When managing multiple locations with the same inventory and discounts it is extremely time consuming to be able to enter/manage discounts as they have to be entered individually under each Location. I would like for the discounts to be added to the Multi-Location dashboard like the Items etc are - with the ability to enter the discount 1 time and select which location it will apply to or at the location level be able 'select/unselect' which of the discounts apply to that location.
1 vote -
Sort Revenue Classes Alphabetically
When looking at the report sections on the dashboard it would be nice if you could sort revenue classes. I would like to see revenue classes be in the same order every single time, even if they didn't have sells for a given time period. This allows me to update quickbooks faster.
2 votes -
Refund Item option with Debit Card payment
I need an option to refund one or more specific items to a debit card not just to refund the entire payment. There is this option on credit cards and cash sale but not debit cards. Most of my sales happen via debit card so this would be incredibly handy when a customer comes back to return just one or two items
1 vote -
Add a mandatory line item on a QR code that shows company name or orgaization name when a customer is placing order or donation via QR code
Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization
1 vote -
no Yelp or confusing items on website
Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.
1 vote -
Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote -
Manual Close out
We are unable, in Canada, to change from automatic closeout to manual closeout. Why??? This needs to change as our office closes different days and times/hours. With this set on Automatic closeout, we get a "grayed out" icon that we cannot closeout, therefore, we cannot get our daily totals so we can balance at the end of the night. We need to record our Visa/Mastercard/Debit totals on our own spreadsheet to determine if we balance with Clover. When is this going to be fixed in Canada? If it's available in other Countries, it should be available in Canada. We ONLY…
1 vote -
Ability to see more of the reports without exporting them
When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.
1 vote -
Add nicknames for locations
Merchants need the ability to have nicknames for locations when they have multiple locations on the dashboard without affecting the name that prints out on the receipt, that would make it easier to toggle between locations instead of having to make checks to ensure merchants are accessing the correct account
1 vote -
View of Items
Inventory - Items, the view needs to be fixed so that the full name of the item can be viewed. So the column width just needs to be expanded. Just a simple fix that would really help.
1 vote -
Multiple default tax options
Living in a city with a separate tax from the state sales tax it is impossible to have both taxes set up as default. I can do this by combining the taxes as 1 tax, but then reporting does not separate the taxes. It would be nice if we were able to have the ability to have default applied & line items of 2 separate taxes.
The growing trend of cities, municipalities, etc. with their own taxes would make this seem like a no brainer and shouldn't be a difficult addition2 votes -
Correct Amount and Number of Open Orders on the Dashboard
The open orders on the dashboard doesn't display the correct amount or the correct open orders. It needs to be fixed. It was messed up during the last update a few weeks ago. This helps provide a better summary stats.
2 votes -
FULL UPDATE to the Multi-Location Dashboard and Support
The Multi-Location Dashboard is great, in theory. However, 3 BIG changes can drastically help franchises and enterprise level businesses. This would allow Clover to stay competitive in the market without merchants switching from Clover to higher end POS' to compensate for lack of options for franchises and enterprise level businesses.
We NEED the ability to not only link, but to support and have full functionality of multiple locations for the Multi-Location Dashboard using ALL current service plans, including the older $29.95 Register plan and current Counter Service plans. Merchants should not have to downgrade from the current Counter Service plan…
34 votes -
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
1 vote -
Removed items shouldn't include items deleted during online ordering
The removed items report includes items deleted in cart during online order. It messes up the report by a lot.
1 vote -
allow exchange/refund for any item regardless of price and print new receipt showing $ difference
Currently can only exchange item for another item of same value. Prefer exchange item for another item regardless of value, then be able to print receipt showing either the net amount refunded or the additional amount purchased.
1 vote -
Ability to Delete overdue invoices on the Clover Web Dashboard
Ability to Delete overdue invoices on the Clover Web Dashboard
8 votes -
Create a phone friendly dashboard
Merchants complains because when login to the dashboard through his phone (he tried iPhone and android), the display is not programmed correctly, so he would see wider or bigger pictures and is not able to tap on buttons because he can't view them correctly.
3 votes -
Being Able to Export Clover Monthly service charges on Dashboard
Business owners should be allowed to export their Clover Plan statements on the dashboard just like their merchant statements
1 vote
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