67 results found
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Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote -
Manual Close out
We are unable, in Canada, to change from automatic closeout to manual closeout. Why??? This needs to change as our office closes different days and times/hours. With this set on Automatic closeout, we get a "grayed out" icon that we cannot closeout, therefore, we cannot get our daily totals so we can balance at the end of the night. We need to record our Visa/Mastercard/Debit totals on our own spreadsheet to determine if we balance with Clover. When is this going to be fixed in Canada? If it's available in other Countries, it should be available in Canada. We ONLY…
2 votes -
Ability to see more of the reports without exporting them
When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.
1 vote -
Add nicknames for locations
Merchants need the ability to have nicknames for locations when they have multiple locations on the dashboard without affecting the name that prints out on the receipt, that would make it easier to toggle between locations instead of having to make checks to ensure merchants are accessing the correct account
1 vote -
View of Items
Inventory - Items, the view needs to be fixed so that the full name of the item can be viewed. So the column width just needs to be expanded. Just a simple fix that would really help.
2 votes -
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference
1 vote -
Removed items shouldn't include items deleted during online ordering
The removed items report includes items deleted in cart during online order. It messes up the report by a lot.
1 vote -
Correct Amount and Number of Open Orders on the Dashboard
The open orders on the dashboard doesn't display the correct amount or the correct open orders. It needs to be fixed. It was messed up during the last update a few weeks ago. This helps provide a better summary stats.
2 votes -
allow exchange/refund for any item regardless of price and print new receipt showing $ difference
Currently can only exchange item for another item of same value. Prefer exchange item for another item regardless of value, then be able to print receipt showing either the net amount refunded or the additional amount purchased.
2 votes -
Multiple default tax options
Living in a city with a separate tax from the state sales tax it is impossible to have both taxes set up as default. I can do this by combining the taxes as 1 tax, but then reporting does not separate the taxes. It would be nice if we were able to have the ability to have default applied & line items of 2 separate taxes.
The growing trend of cities, municipalities, etc. with their own taxes would make this seem like a no brainer and shouldn't be a difficult addition2 votes -
Being Able to Export Clover Monthly service charges on Dashboard
Business owners should be allowed to export their Clover Plan statements on the dashboard just like their merchant statements
1 vote -
Create a phone friendly dashboard
Merchants complains because when login to the dashboard through his phone (he tried iPhone and android), the display is not programmed correctly, so he would see wider or bigger pictures and is not able to tap on buttons because he can't view them correctly.
3 votes -
remove telecheck transaction from dashboard
Merchant would like to remove/delete telecheck transaction from the dashboard for accounting purposes. When a check isn't scanned successfully or if the wrong option is selected. The system assumes the check will be physically deposited that same day, so it adds it as a sale on the dashboard. Most merchants don't do that. They will rerun it and then their sales are incorrect for the day.
2 votes -
Merchant does not want to be prompted for RD
Merchant does not want to be prompted for RD each time they log into the dashboard.
1 vote -
Ability to Delete overdue invoices on the Clover Web Dashboard
Ability to Delete overdue invoices on the Clover Web Dashboard
13 votes -
Add back the "alternate name" section on dashboard!
Please add back the "alternate name" section on dashboard! I use it for all of my products and it is highly inconvenient that it was removed and can now only be viewed through the excel spreadsheet. It makes no sense for it to not be on the management side of dashboard seeing as it was there for years without issue.
2 votes -
Column Width
I would like to be able to adjust and set the width of my columns when looking at my items list. For example, decrease the width of the tax column and increase the width of my Item Name or UPC column. I can't always read the entire name or UPC and have to take the time to click on each particular item and then click on the item name and scroll over to see the end. It's time consuming and inconvenient.
It would also be nice to make the box (where you enter inventory) larger so you can see the…
3 votes -
See top 5 labels on the dashboard
Merchant like the top 5 items and top 5 categories option on the dashboard.
Merchant would like the ability to see top 5 labels on the dashboard but the option is not available on the dashboard merchant is requesting to provide a drop down option to pick from showing top items / top categories/ top labels.
I was able to show merchant a work around to go to reporting items and look at the labels report , merchant already knew how to do that merchant really want the ability to toggle between the top chart to show to labels1 vote -
ability to summarize inventory by category with totals for each on the dashboard
This merchant is good with spreadsheets, but there needs to be a way to see his summary on the dashboard somehow
1 vote -
FULL UPDATE to the Multi-Location Dashboard and Support
The Multi-Location Dashboard is great, in theory. However, 3 BIG changes can drastically help franchises and enterprise level businesses. This would allow Clover to stay competitive in the market without merchants switching from Clover to higher end POS' to compensate for lack of options for franchises and enterprise level businesses.
We NEED the ability to not only link, but to support and have full functionality of multiple locations for the Multi-Location Dashboard using ALL current service plans, including the older $29.95 Register plan and current Counter Service plans. Merchants should not have to downgrade from the current Counter Service plan…
36 votesOur team is actively working on an updated brand new Multi-location product. We are going into some early Beta testing in April 2024 and anticipate rolling out new features to all of our multi-location merchants on Dash Board V3 later in 2024
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