1022 results found
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Repeat button
In the clover dining or register the ability to repeat an already printed item would be great. Yes you can do this if the employee has access to "Edit Printed Items" But the ability to repeat would be helpful while preventing them from being able to delete items. Basically separate delete and repeat functionality.
1 vote -
Manual Card Entry
Merchant do not want any of her employees to have permission to process manual card entries and would like to have the feature remove from all flex 2nd gen devices
1 vote -
Allow for us to enter duplicate item names in the Inventory
Allow for us to add duplicate inventory item names in the Clover inventory template. You guys have the clover ID which already gives each item a unique inventory identifier, and a duplicate name would help tremendously in transferring from either another PoS over, or even just transferring from Clover to Clover.
1 vote -
update price of item in register
Merchant wants the ability to update the price of an item directly in the register app. For example, the merchant scans an item and notices the price has changed, he want the ability to update that price while ringing the customer up and wants it to update the item in inventory as well instead of having to pull up the inventory item manually then adjust the price.
1 vote -
Additional filters for transactions report
The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.
1 vote -
Add & Subtract Modifier Items
I own 2 coffee shops, and it would be awesome if you could have a + or - on syrup flavors to increase the amount of syrup pumps or decrease without having to type in a custom modifier. Also, it would be really helpful if you would be able to set standard pumps of syrup or recipes for each individual drink so you can use the + or - feature.
1 vote -
Add a mandatory line item on a QR code that shows company name or orgaization name when a customer is placing order or donation via QR code
Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization
1 vote -
Printing of Order Ticket Types
Merchants would like an option of seeing the order type (Dining Room, Takeout, Online, etc.) print at both the top of the order ticket (current) as well as an option to have it print at the bottom of the ticket too (enhancement). Even though it prints in Red on a kitchen printer, sometimes the kitchen staff doesn't see the order type because it is at the very top of the ticket with the header info and/or is obscured when the ticket is hung in the kitchen.
1 vote -
Marketplace Tax for Online Ordering Partners
In several states, Online merchants such as Doordash, Ubereats, and Grubhub, have to collect tax and pay it directly to the state, without that tax collected going to the restaurant.
Right now, under the current iteration of the integrations with Doordash, Grubhub, and Ubereats, the taxes on those orders are bundled with the default sales tax set for the restaurant. This makes it difficult to differentiate what revenue and what tax is from Online Partners and which one is from the restaurant or direct-online-ordering with the restaurant.
The Clover Help file on "Track Taxes on Sales" (https://www.clover.com/en-US/help/track-taxes-on-sales) mentions:
…
1 vote -
Third Party Platform Receipt Header and Sticky Label
For Delivery platforms, it should state whether or not it is Delivery or Pickup.
For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…
1 vote -
no Yelp or confusing items on website
Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.
1 vote -
Print receipts only when they require a signature
Would like the the option to only print receipts based on the signature requirement.
1 vote -
Individual Item Modifiers Change Layout
Restaurant version needs to add modifier Change Layout option under each item with modifiers. Some menu items have different choice options needed in a specific order. Currently, if you adjust modifier position in Modifier Change Layout, it adjusts in all items. Needs separation.
1 vote -
Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote -
Add sticky label printer to online ordering preference options.
In the screen where it says set online ordering preferences for printers, we would like it to list label printers as well. Currently, it only lists kitchen printers. I run a bubble tea and vietnamese restaurant. When online orders come through the kitchen, we want it to print out the expo receipt with all items listed. We have two different labels, food and drink. Food is for the kitchen, and drink is for the label printer in the front. The issue is, when an online order or delivery order comes through, it will print out two receipts. One receipt will…
1 vote -
Add Order Notes, Pickup Times, Delivery Platform, and Delivery Customer Name on Sticky Labels.
I run a bubble tea shop and Vietnamese restaurant. We would like to keep order numbers but also have order notes on our labels. We input the customer name or table number on the label so that we don't have to print out a receipt for the customer so that they know the order number. We want order numbers as well so we can keep track of order priority. Currently, all delivery (doordash, uber eats, and grubhub) all say in store pickup. This is very conflicting because we also use clover for our website orders. We would like it to…
1 vote -
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt without having to create a new customer profile each time. The payeezy system use to have everything on one screen but now some merchant have to leave the virtual screen to go to transactions just to print a customer receipt. And the receipt are not showing the customer's name.
1 vote -
deleting an Item after its been sent to kitchen
Need to create a new permission where an item cant be deleted after the item has been sent to the kitchen.
The current permission that stops this from occurring is "able to edit an item after its ben printed" but this permission stops the servers from being able to add more quantities to that item like when customers reorder a round of drinks.1 vote -
Building New Items
When building new items - The revenue class option should be on the main build an item screen. Makes no sense to build the item and then go back into another screen to add the revenue class. The app shows it on the main build an item screen.
1 vote -
Inventory Layout
Change the inventory layout in the clover dashboard when clicking show more and coming back the inventory takes you back to the top and its very inconvenient.
1 vote
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